Lead Product Manager, Integrations (San Francisco)

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.

Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.

interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise,interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.

About the Role

Integrations are the backbone of our platform. We connect with hundreds of financial institutions and interface with dozens of critical systems-from core banking to authentication platforms, content systems, and loan origination tools.

As Lead Product Manager – Integrations , you will own our entire enterprise integrations ecosystem . This includes defining the strategy, roadmap, and execution for how we interface with:

• Core banking systems (e.g., Fiserv, Symitar, Corelation)
  
• LOS platforms and fraud/risk tools
  
• Content and knowledge systems
  
• Middleware, APIs, and event-driven workflows
  

This is a deep, technical, and high-impact product role that sits at the core of our platform’s scalability and customer success.

What You’ll Do

Define Integration Architecture and Strategy

• Build and evolve a roadmap for all inbound and outbound integrations, balancing client demands with platform scalability.
  
• Partner with engineering to design modular, reusable frameworks that reduce integration timelines and increase standardization.
  

Lead Product Development of Integration Infrastructure

• Own the API contracts, event models, data schema alignment, and integration governance across systems.
  
• Drive the build of integration hubs, testing simulators, versioning pipelines, and observability tooling.
  

Collaborate Across Clients and Products

• Work closely with Solution Architects, Implementation, and GTM teams to understand integration gaps across hundreds of financial institutions.
  
• Ensure every integration effort supports the full lifecycle of our AI products-from voice banking to chat, onboarding, and internal co-pilots.
  

Improve Developer and Implementation Experience

• Reduce time-to-value for implementation teams by simplifying onboarding paths and integration workflows.
  
• Define frameworks for sandboxing, testing, and rollout of new integrations, ensuring high reliability and traceability.
  

Power All Product Lines Through Platformization

• Build a shared foundation that supports not just connectivity-but dynamic configuration, policy enforcement, and cross-system orchestration.
  

Turn integration infrastructure into a competitive advantage that accelerates new customer adoption and product deployment velocity.

What Success Looks Like

In your first 6–12 months, you will:

• Launch a unified integration framework that supports faster onboarding for new FIs with fewer custom builds.
  
• Standardize and scale high-demand integrations across multiple banking cores and authentication platforms.
  
• Build foundational tooling for internal teams to manage, monitor, and test integrations seamlessly.
  
• Deliver measurable impact on implementation time, product reliability, and customer satisfaction.

What You Bring

Required

• 3–5 years of product management experience in B2B enterprise SaaS, with direct ownership of integrations, platform components, or backend services.
  
• 3–4 years of software engineering experience
• Deep understanding of system integration patterns (REST, Webhooks, ETL, middleware), authentication mechanisms (OAuth2, SAML, biometric), and data standards.
  
• Demonstrated ability to drive platform roadmaps and partner with engineering on deeply technical topics.
  
• Experience working with enterprise customers in highly regulated industries such as banking, insurance, or healthcare.

Preferred

• Experience integrating with core banking systems, ERPs, or compliance-oriented enterprise software.
  
• Familiarity with iPaaS tools, integration testing frameworks, or self-serve developer portals.
  
• Background in building tools for implementation, support, or customer success teams.

Why This Role is Critical

• Every customer relies on your work. Our ability to deliver AI experiences depends on robust, intelligent, and scalable integrations.
  
• This is not a support function-it’s a platform strategy. You’ll architect how our AI interfaces with the real world of banking systems.
  
• You will define the future of “seamless integrations.” It’s not just about connecting APIs. It’s about reimagining how integrations can unlock autonomy, intelligence, and speed across every product line.

Compensation

The base salary range for this role will be between $180,000 to $210,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, Interface.ai offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: Access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

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