Senior Manager, Privacy Product (San Jose)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is looking for a Sr. Manager, Privacy to join our newly formed Data & AI Privacy Function, part of PayPal's CTO Org. You will partner with various cross-functional collaborators across PayPal, including Consumer, Merchant, inclusive of Small & medium sized business (SMB) and Large Enterprise (LE), Enterprise services, Data Engineering, Data Architecture, Data Policy, Data Governance, Legal and other domains. You will deliver on the highest-value opportunities to meet the goals of our internal customers, our organizational priorities, and the satisfaction of our growing network of consumers and merchants.

Job Description:

You will partner with various cross-functional collaborators across PayPal, including Consumer, Merchant, inclusive of Small & medium sized business (SMB) and Large Enterprise (LE), Enterprise services, Data Engineering, Data Architecture, Data Policy, Data Governance, Legal and other domains. You will deliver on the highest-value opportunities to meet the goals of our internal customers, our organizational priorities, and the satisfaction of our growing network of consumers and merchants.

The ideal candidate will have strong communication skills, an ability to find solutions amidst ambiguity, a learning mindset, and a natural affinity for business acumen.

Objectives

• Privacy Program Deployment (First Line): Support the first line of defense program by working with teams to ensure all privacy practices are implemented in accordance with PayPal’s data protection & privacy policies, procedures & guidelines.
• Collaboration: Collaborate closely with business stakeholders to understand their requirements, gather feedback, and integrate privacy practices across all initiatives and products.
• Trust & Transparency: Ensure adherence to best practices and standards for the accuracy, reliability, and integrity of personal data used in data products and solutions.
• Innovation : Continuously explore and leverage new technologies, tools, and methodologies to advance our data protection practices across the data lifecycle.

Responsibilities

• Collaborate with PayPal’s Chief Privacy Officer, Global Privacy Legal and the Global Privacy Office to implement, enhance and integrate the privacy practices within the first line of defence
• Support the line of defense privacy program capabilities, measurements, inclusive of program processes in alignment with second line of defense program requirements
• Support the implementation of robust personal data classification scheme, controls and overall management, while adhering to clear definitions of PII, NPI, PI, PHI, etc. in accordance with policy set forth by the Second Line of Defense
• Support the development of First Line of Defense Privacy Procedures, Education & Training across the enterprise
• Support the implementation of privacy controls and ensure integration into the risk management framework
• Partner closely with product & engineering teams to conduct the Data & Privacy Impact Assessment (DPIA)
• Drive embedding of privacy and legal requirements into our systems and processesfor data handling and usage.
• Collaborate with SLOD, Global Privacy and Legal Privacy to establish end-to-end execution and traceability for Data Subject Rights requests
• Liaison with SLOD and Privacy Legal to ensure timely execution of Privacy Risk Assessments with first line teams
• Lead Risk and Controls Identification Process (RCIP) engagement & reviews from a privacy perspective
• Define and own Data Use & Ethics Frameworks, supporting first line teams in adhering to the framework
• Drive enforcement of Privacy by Design practices across product teams

Leadership Qualities

• Strong collaboration skills and ability to influence across all organizations and levels within the company
• Ability to communicate clearly and succinctly to all levels within theorganization-translating the organizations goals into execution plans & metrics
• Possess the ability to connect, engage and lead with empathy
• Promote a positive and healthy workplace-where employees are inspired and engaged
• Motivate others through a shared vision and confidence that empowers employees to perform at their best
• Demonstrate ability to delegate work and manage team members
• Operate with transparency and honesty in all interactions

Skills

• 8-10+ years of Privacy and Data Protectionexperience-understanding all facets of privacy across the data lifecycle, inclusive of personal and corporate data protection
• Familiarity with data privacy laws & regulations
• Strong technical acumen, being able to quickly understand technical details associated with privacy solutions
• Strong execution skills-ability to deliver results
• Strong MS Office skills required
• Excellent verbal and written communication and collaboration skills to effectively communicate across diverse groups within PayPal
• Comfortable working in a fast-paced, results-oriented environment
• Demonstrated willingness to be flexible and adaptable to changing priorities with the ability to motivate in a cross-functional organization
• Able to see the “big picture”-the end-to-end connection points across privacy, data and systems
• Strong communication, listening, interpersonal, influencing, and negotiation skills; able to convey important messages clearly and compellingly amidst ambiguity.
• Ability to influence at all levels of a highly matrixed organization and across multipledomains.Navigate ongoing changes related to evolving business requirements.
• Enjoy learning new skills and adapting to changes in your environment, tools, and responsibilities at pace.
• Excellent time management skills with the ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, and hold owners accountable.
• Self-starter who doesn't hesitateto proactivelyapproachsituations tolearn fast.
• A 'can do' spirit combined with high energy and a positive attitude.

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $169,500 to $291,500

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefit