Chief Financial Officer (CFO) (Charlotte)

TITLE: Chief Financial Officer
DEPARTMENT: Finance
CLASSIFICATION: Salaried/Exempt
SALARY: Depends on skills and experience
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: Controller, Revenue Cycle Supervisor, Senior Accountant, Staff Accountant, Accounts Payable Specialist

POSITION SUMMARY
The Chief Financial Officer (CFO) is responsible for providing strategic financial leadership for Charlotte Community Health Clinic (CCHC) to ensure fiscal stability and compliance. As a member of the Leadership Team, the CFO provides oversight of all aspects of finance, accounting, and billing, which includes reporting, budgeting, forecasting, analysis, system implementation, policy and procedure development, accounts payable and receivable, purchases and expenditures, tax reporting, revenue cycle management, and regulatory compliance. The CFO will also participate in QI activities as needed.

CCHC CORE REQUIREMENTS
1. Patient Centered Customer Service – Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
2. Caring and Compassion – We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
3. Respectful Communication – We communicate openly, honestly and without judgment while honoring each individual’s uniqueness and assuming the best of those with whom we interact.
4. Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
5. Accountability – We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
6. Customer Safety – We recognize and correct potential hazards to protect our customers and ourselves.

KEY RESPONSIBILITIES
• Provide leadership, direction, and management of the financial decision-making for the organization, ensuring alignment with CCHC’s mission and strategic plan.
• Oversee the organization’s fiscal activity, including budgeting, reporting, auditing, accounts payable, accounts receivable, payroll, contract reporting, invoicing, bank statements, general ledger reconciliation, cash flow planning and monitoring, etc.
• Direct sliding fee scale program development and implementation.
• Develop and implement sound financial controls, policies, and procedures.
• Work collaboratively with the Leadership Team and other key management staff to identify financial needs and seek a full range of business solutions.
• Evaluate and advise the Leadership Team on the financial impact of current business activities as well as new programs and initiatives.
• Identify financial opportunities for the organization, such as additional funding streams, greater operational efficiency, payer mix optimization, etc.
• Maintain awareness of legislation and regulations as well as other external/internal financial risks affecting CCHC’s business environment, providing strategies to mitigate any negative impacts.
• Work collaboratively with the Leadership Team and department managers to prepare the comprehensive operating budget annually, monitoring budget progress throughout the year.
• Ensure timely submission of the annual audit, working transparently and collaboratively with external auditors.
• Report monthly to the CCHC Finance Committee and Board of Directors, ensuring full transparency of the financial performance of the organization.
• Manage and direct the preparation and issuance of all regulatory reports (i.e. FFR, FCTR, UDS, Medicare Cost report, Medicaid Cost report, IRS Form 990, Form 5500, etc.).
• Ensure compliance with all governmental regulations related to financial operations, including US GAAP, federal, state, local regulations, Single Audit Act, and 45 CFR 75 for grant-related funds.
• Build and maintain relationships with contract authorities, funding agencies, and other external stakeholders.
• Evaluate and oversee organizational insurance policies, ensuring comprehensive coverage for liability, property, malpractice, and other risks.
• Ensure accurate financial reports and dashboards are provided to the Board of Directors, Leadership Team, and other managers as requested.
• Implement non-profit/FQHC best practices, ensuring compliance with applicable state and federal laws as well as HRSA and other grant requirements.
• Collaborate with the Development Team to record and track financial and in-kind donations along with local and state grant funds awarded to the organization.
• Prepare budgets and ongoing financial reports required by federal grantors.
• Serve as a key negotiator for all organizational contracts.
• Manage department staff, which includes recruitment, onboarding, mentorship, performance management, disciplinary actions, training and development, goal setting, team building, etc.
• Attend and participate in internal and external meetings, conferences, and/or seminars as requested by the CEO.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS
Bachelor’s degree in Business Administration, Accounting, or Finance. MBA or CPA is preferred. Minimum of 5-7 years’ executive-level, financial management experience in a non-profit, healthcare practice. Experience within a community health/FQHC environment strongly desired. Thorough knowledge of and experience with financial accounting, management, and analysis, as well as revenue cycle management, and regulations governing health centers. Experience with the financial management of federal, state, and foundation grants, development and management of operational budgets, and working with non-profit Board of Directors. Experience with Financial Edge and Blackbaud software is a plus.

OTHER SKILLS, KNOWLEDGE, AND ABILITIES
• Strong communication and interpersonal skills, with ability to communicate financial information clearly and effectively to both financial and non-financial stakeholders.
• Strong leadership and management skills, with experience building, leading, and motivating high-performing teams.
• Experience identifying risks and vulnerabilities to an organization and implementing strategies to mitigate these risks.
• Experience collaborating interdepartmentally to achieve strategic financial and organizational goals.
• Experience working under pressure and balancing multiple competing priorities in a fast-paced, continuously evolving environment.
• Proficiency with Microsoft Office programs such as Word, PowerPoint, and Excel.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

The physical demands associated with this position include but are not limited to: frequent lifting, bending, climbing, stooping, and pulling; frequent repetitive motions; continuous standing and walking; repetitive movement of hands and fingers (typing and/or writing); lifting of greater than 50 pounds.

The noise level in the work environment is low, consistent with that of a typical office.

ABOUT CCHC
Started in 2000 by a group of committed volunteers, Charlotte Community Health Clinic is a Federally Qualified Health Center (FQHC) that offers high-quality medical, dental, and behavioral health services for children and adults.
Although we serve all populations, as a FQHC, we have a special purpose of serving the underserved. We work towards a healthy community where all individuals, regardless of ability to pay, have access to affordable, quality, and comprehensive health care. We accept most major health insurance plans, as well as Medicaid and Medicare. For patients without health insurance, we offer a discount program based on income and family size.

Our organization is growing! We are thrilled about the expansion of care that our growth allows us to provide. Our goal is to recruit, develop, and retain a team that not only meets the minimum job qualifications, but shares our passion for serving those who need it most.

For more information about us, use the link below:

• NCCHCA is moving! Please send physical mail to: NCCHCA, P.O. Box 879, Knightdale, NC 27545-0879

Please note: NCCHCA is not a provider of health care services.
If this is a medical emergency, please call 9-1-1. If you are in need of non-emergency medical attention, please contact your primary care provider.