Director, Inside Sales (Boston)

Sauce Labs

Boston, MA 02210

United States

Posted July 1, 2025

{CONTRACTOR,FULL_TIME,INTERN}

Valid until July 31, 2025

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Job Description

About Us
Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital.
The Role
As an Inside Sales Leader at Sauce Labs, you will be managing and developing a team of Sales Development Representatives and Inside Sales Representatives. This position will drive all aspects of our business development and inside sales organization to help Sauce Labs achieve ambitious growth objectives and capture market share. You will be responsible for ongoing mentoring and development of both our sales development and inside sales teams; which includes but is not limited to the recruiting, hiring, training and coaching of those team members. In this role you will report on sales activity, and forecast to Senior Sales Leadership.
Responsibilities

Build and lead a global Inside Sales team, fostering a high-performance culture that drives revenue growth.
Manage and expand a portfolio of customers with current spend under $50K, driving retention and progression through the full sales cycle, from prospecting and qualification to negotiation and contract execution.
Define, track, and optimize key performance metrics to assess the effectiveness of pipeline generation and sales efforts.
Own and analyze the Inside Sales segment’s performance, ensuring accurate forecasting, pipeline generation, and activity tracking.
Mentor Inside Sales Representatives through pipeline and forecast reviews, deal strategy sessions, call coaching, and structured training programs.
Continuously improve and optimize the process.

Required Skills

Must have 5+ years of direct sales and sales development leadership experience with at least a year leading an entire inside sales development organization in SaaS
Proven success leading multiple teams across different regions and solution offerings
A demonstrated understanding of sales processes and building successful and modern inbound/outbound models in high-growth organizations
Proven experience as a strategic partner with sales leadership to build a successful inside sales model to support segment pipeline and people growth objectives.
Demonstrated ability to communicate effectively with senior-level executives
Working knowledge of the most current technologies and products used in the industry
Passion for sales and pipeline creation
Strong knowledge of lead qualification methodologies (e.g. BANT, MEDDIC)
History of over-achievement in leading SDR teams
Strong background using CRM and sales engagement applications
Consistent track record of success exceeding net new revenue targets
The ability to travel at least 25% of the time, to be on-site and/or in-region with your customers as required.

We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.
Please note our privacy terms when applying for a job at Sauce Labs.
Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.
Security Responsibilities At Sauce
At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.
We are excited to share the base salary for this position exclusive of fringe benefits, potential bonuses or stock-based compensation. Your base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience, along with its relationship to the base salaries of current team members at Sauce Labs that are similarly situated.
Benefits and Perks that we offer include health coverage (medical, dental, and vision) along with disability and life insurance. In addition, Sauce Labs offers parental leave benefits, flexible time off, professional development, and a 401(k) retirement plan with match. To see more about benefits and perks at Sauce Labs, please check out our careers page at saucelabs.com/company/careers.
US Compensation Range
$160,000—$200,000 USD