Head of Commercial Sales (Chicago)

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

The Commercial Sales team is focused on driving revenue with mid-market companies in North America and is an important lever for Stripe’s growth. Stripe helps these brands build new business models and drive innovation and modernization. As the Head of Commercial Sales, you will be a critical part of the go-to-market leadership team, leading strategy and execution resulting in accelerated revenue growth with Stripe’s users.

• Drive sales growth through successful leadership, organizational planning, customer service and outstanding execution of all regional Commercial programs.
• Oversee the expansion of Stripe’s existing mid-market (Commercial segment) footprint.
• Develop and refine Stripe’s global Commercial strategy, guiding investment decisions with Product, Engineering, Marketing, and other supporting teams.
• Make hiring decisions, honing our ideal candidate profile and onboarding strategy.
• Create structure and focus for GTM ideas and product sales campaigns that the product team is exploring. Drive execution and measurement. Analyze results and make recommendations for action in a timely manner.
• Define key sales support mechanisms, processes, and programs to meet the rapid growth of the business and achieve revenue attainment and market development objectives.
• Build a world-class organization and write the playbook for the era of consumption-based, API-driven sales.

• Develop the long-term vision and strategy for a growing Commercial team, and scale day-to-day operations.
• Adopt and influence the company's sales methodology/process and drive best practices on selling and forecasting.
• Lead initiatives to innovate sales processes and strategies, incorporating new technologies and methodologies to maintain a competitive edge.
• Develop best practices that enable the organization to more rapidly scale to deliver on revenue targets and support KPIs for growth.
• Engage with the largest strategic opportunities, leading executive relationships and helping the team win new customers.
• Develop contingency plans and manage challenges proactively, addressing customer concerns and competitive pressures
• Effectively work cross-functionally across the organization to shape Stripe's product roadmap to meet customer needs.
• Build and develop a high-performing team, foster a strong culture of energized and engaged Stripes, invest in the growth and development of your team.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

• 15+ years of people management experience, including second line management.
• Experience leading mid-market Sales organizations in a high-growth technology environment.
• Prior experience in the payments industry, card issuing or financial services.
• Prior experience with mid market is a plus.
• Experience building high caliber teams across multiple regions, including launching teams in new offices.
• Demonstrated ability to build a sales team from the ground up.
• Ability to hire, train and coach a high-performance sales team.
• Demonstrated quantitative and analytical skills.