Director, Business Development – Digital Payments & Merchant Solutions (Chicago)

Director, Business Development – Digital Payments & Merchant Solutions

Director, Business Development – Digital Payments & Merchant Solutions

2 days ago Be among the first 25 applicants

A leading innovator in the financial services and digital commerce industry is seeking a Director of Business Development to drive enterprise merchant adoption of its cutting-edge digital wallet and online checkout solution. This senior sales leader will play a pivotal role in shaping and executing the go-to-market strategy, leading a team of high-performing business development professionals, and cultivating strategic relationships with top-tier merchants across the U.S.

This role is both strategic and hands-on, requiring proven expertise in merchant payments, eCommerce sales, and team leadership. The ideal candidate brings deep industry knowledge, a track record of success in acquiring enterprise clients, and experience working collaboratively with internal teams and external channel partners.

Key Responsibilities

• Lead new business acquisition efforts targeting U.S. enterprise merchants for a digital payments platform.
• Establish and grow executive-level relationships with senior stakeholders across payments, finance, marketing, and product functions.
• Drive adoption of the company’s digital wallet and checkout solution by demonstrating value, aligning strategic goals, and successfully closing high-value deals.
• Develop and manage a team of business development professionals, providing coaching, pipeline support, and leadership to ensure consistent team performance and goal achievement.
• Act as a liaison across cross-functional departments including product, marketing, integration, and customer success to deliver a customer-centric sales experience.
• Collaborate with channel partners, acquirers, and fintech providers to develop joint sales strategies and optimize partner-led go-to-market execution.
• Oversee opportunity management through CRM systems with accurate tracking of communication, pipeline stages, forecasting, and follow-up activities.
• Represent the organization at industry conferences, customer meetings, and forums to raise market visibility and expand the prospective client base.
• Serve as a conduit for voice-of-customer insights, providing input into product roadmaps and strategic planning based on real-time market feedback.
• Lead sales process improvement initiatives including reporting, tools, sales enablement, and resource development.
• Ensure high levels of customer satisfaction and successful onboarding by working in close partnership with customer integration and relationship teams.

Qualifications

• Bachelor’s degree in business, finance, or a related field.
• 10+ years of consultative, strategic sales experience within the eCommerce, payments, fintech, or digital wallet space.
• At least 5 years of experience managing and developing high-performing sales teams in a fast-paced, high-growth environment.
• Proven history of success in selling innovative payment technologies or enterprise software to large merchants and commerce platforms.
• Strong experience navigating complex sales cycles with C-level stakeholders and driving results through influence and negotiation.
• Demonstrated ability to meet or exceed quotas in dynamic, emerging markets.
• Proficient in sales planning, forecasting, and CRM usage (Salesforce preferred).
• Exceptional verbal, written, and interpersonal communication skills.
• Strong organizational skills with the ability to prioritize and manage multiple concurrent initiatives.
• Willingness to travel up to 50% as needed.

Preferred Experience

• Advanced degree or additional training in business or technology.
• Previous experience working in a matrixed organization with cross-functional team collaboration.
• Prior success leading sales teams in the fintech, eCommerce, or mobile payment space at a high-growth company.
• Experience optimizing sales processes and tools to support scalable team performance.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Management, and Business Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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