Chief Risk Officer (CRO) (Santa Fe)
State Employees Credit Union of New Mexico
Santa Fe, NM 87501
United States
Posted July 1, 2025
{CONTRACTOR,VOLUNTEER,INTERN}
Valid until July 31, 2025
Job Description
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Position Title : Chief Risk Officer (CRO)
REPORTS TO : EVP/Chief Operations Officer
SUPERVISES: Audit, Compliance, Fraud & Security
JOB STATUS : Exempt
JOB GRADE : 20 $159,350.90 -$212,467.86 Target Salary Range
- This position works on-site. Remote work is not available at this time.
The Chief Risk Officer (CRO) is responsible for overseeing, strategizing, and managing the credit union's activities related to credit risk, interest rate risk, and liquidity risk. This pivotal role requires a visionary leader who can proactively identify, assess, and mitigate potential risks to ensure the financial stability and growth of the credit union. Further responsible for developing, implementing, and administering all aspects of the credit union's BSA, AML, and Compliance programs. This role leads the Audit, Compliance, and Fraud & Security departments to ensure adherence to all applicable laws, regulations, and internal policies & procedures. Works closely with Executive Management, Board of Directors, Supervisory Committee, and external regulators in proactively managing credit union compliance, while developing strategic initiatives focused on scaling the credit unions sophistication with risk management. Further responsible for promoting a culture of compliance and ethical conduct throughout the organization.
Duties/Responsibilities
- Compliance Management:
- Develop, implement, and maintain a comprehensive compliance program that ensures adherence to federal and state laws and regulations applicable to credit unions.
- Monitor regulatory changes and assess their impact on the credit union's operations, advising management and the Board accordingly.
- Provide expert guidance and training to staff on compliance-related matters, ensuring a deep understanding of regulatory requirements across all departments.
- Oversee the development and revision of compliance policies and procedures, ensuring they are effectively communicated and enforced.
- Audit Oversight:
- Lead the internal audit function to evaluate the effectiveness of internal controls, risk management, and governance processes.
- Coordinate with external auditors and regulatory examiners, facilitating audits and examinations by providing necessary documentation and responses.
- Review audit findings and recommendations, ensuring timely implementation of corrective actions.
- Fraud & Security Management:
- Direct the Fraud & Security department in developing strategies to prevent, detect, and respond to fraudulent activities and security threats.
- Implement and maintain security policies and procedures to safeguard member information, assets, and the credit union's reputation.
- Stay abreast of emerging fraud trends and security risks, adjusting strategies as necessary.
- Vendor Management:
- Oversee the Vendor Management program to ensure all third-party relationships comply with regulatory requirements and align with the credit union's strategic objectives.
- Develop and implement policies and procedures for vendor due diligence, selection, monitoring, and termination.
- Evaluate vendor performance regularly, ensuring service levels meet contractual obligations and compliance standards.
- Mitigate risks associated with third-party vendors by conducting risk assessments and ensuring appropriate controls are in place.
- Project Management:
- Lead cross-functional projects related to compliance, audit, fraud, and vendor management, ensuring they are completed on time and within budget.
- Implement project management methodologies to plan, execute, and finalize projects according to strict deadlines and within scope.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Identify and manage project risks, issues, and dependencies, providing regular updates to Executive Management and the Board.
- Strategic Leadership:
- Collaborate with Executive Management to develop and implement strategic plans that align compliance objectives with the credit union's overall goals.
- Advise the Board of Directors and Supervisory Committee on compliance issues, risk management strategies, and the status of compliance activities.
- Promote a culture of compliance and ethical behavior throughout the organization, emphasizing the importance of regulatory adherence in achieving strategic objectives.
- Regulatory Liaison:
- Serve as the primary point of contact with regulatory agencies, ensuring timely and accurate communication regarding compliance matters.
- Prepare and submit all required regulatory reports and filings, maintaining transparency and accuracy in all disclosures.
- Manage relationships with external regulators, fostering a cooperative and proactive approach to compliance.
- Policy Development and Implementation:
- Oversee the development, review, and updating of all compliance-related policies and procedures.
- Ensure all marketing materials, member communications, and disclosures comply with regulatory standards.
- Facilitate the integration of compliance considerations into business planning and decision-making processes.
- Training and Education:
- Develop and implement comprehensive compliance training programs for employees at all levels, including the Board of Directors.
- Organize ongoing education initiatives to keep staff informed about regulatory changes and compliance best practices.
- Assess the effectiveness of training programs and make enhancements as needed.
- Perform other duties as assigned.
- Deep understanding of federal and state regulations affecting credit unions, including NCUA regulations, Bank Secrecy Act (BSA)/Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), and consumer protection laws.
- Expertise in interpreting regulatory requirements and applying them to organizational practices.
- Extensive experience working with Boards of Directors, Supervisory Committees, Executive Management teams, and regulatory agencies.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
- Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.
- Exceptional analytical skills with the ability to assess complex compliance issues and develop effective solutions.
- Proficiency in risk assessment methodologies and the ability to apply them to various operational scenarios.
- Strong problem-solving skills with a data-driven approach to decision-making.
- Those in a leadership role are expected to participate in company meetings, community events, and similar engagements as ambassadors to the organization and its mission. These include voluntary and involuntary events that although ordinarily will be during business hours, does include weekends and evenings as announced.
- Job Related Travel - As required.
- Education or experience equivalent to a Bachelor's Degree in Business or related field is required; Master's Degree or other advanced certification preferred.
- Must have a minimum of ten (12) plus years of progressively responsible experience in Audit, BSA, AML, and Compliance within a financial institution.
- Additionally, a minimum of (5) plus years of progressively responsible supervisory experience is required.
- Professional certifications such as Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Project Management Professional (PMP), or Certified Third-Party Risk Professional (CTPRP) are highly desirable.
Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:
- Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
- Adhere to policy on Drug Free Workplace.
- Comply with company policies and procedures and local, state and federal regulations.
- Prolonged periods of sitting at a desk and working on a computer.
- Some standing, walking, kneeling, stooping, bending and lifting.
- Must be able to lift up to fifteen (15) pounds at times.
- Must be able to access and navigate credit union facilities.
Applications must be received by Human Resources
State Employees Credit Union of New Mexico is an Equal Opportunity Employer
Equal Opportunity Employer, including disabled and veterans.
Seniority
Job Details
Employment Status{CONTRACTOR,VOLUNTEER,INTERN}
LocationSanta Fe, NM
ZIP Code87501
Posted DateJuly 1, 2025
Valid ThroughJuly 31, 2025
CountryUnited States
Job Summary
Employment Status{CONTRACTOR,VOLUNTEER,INTERN}
LocationSanta Fe, NM
Remote WorkOn-site
Posted DateJuly 1, 2025
About State Employees Credit Union of New Mexico
State Employees Credit Union of New Mexico
Santa Fe, NM