Solutions Engineer (San Francisco)

Harnham

San Francisco, CA 94110

United States

Posted July 4, 2025

{CONTRACTOR,FULL_TIME}

Valid until August 3, 2025

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Job Description

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This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $200,000.00/yr

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Senior Recruitment Consultant (Phoenix) at Harnham

AI DEPLOYMENT ENGINEER

$160,000-190,000 plus bonus and equity

Ready to Build the Future of AI Phone Agents?

Join a high-growth team delivering the most human-like AI voice experiences on the market, where technical depth meets customer obsession.

About the Company:

This fast-moving Series B startup has raised $65 million from top-tier investors including Emergence Capital, Y Combinator, and the founders of PayPal and Twilio. With a 40-person team and customers like Hertz and Better.com, my client is redefining voice automation by creating AI agents that sound natural, helpful, and delightfully human.

About the Role:

My client is seeking an AI Deployment Engineer to own implementation end-to-end, from presales technical scoping to deploying AI agents in production, to expanding customer value across entire organizations. This is a hands-on, high-impact role for someone who thrives at the intersection of engineering, product, and customer success.

Key Responsibilities :

Act as a Presales Partner : Join discovery calls, whiteboard technical solutions, and help product and engineering leaders understand the platform’s unique value.
Own End-to-End Implementation : Design and build conversational pathways, wire up APIs, and test until the AI agent sounds indistinguishably human.
Coordinate Across Teams : Rally engineers, ops, and product stakeholders to hit timelines and deliver real outcomes.
Move Fast & Iterate : Ship a strong v1 agent quickly, learn from real calls, patch edge cases, and continuously improve performance.
Drive Expansion : Embed deeply in the customer’s team, identify new use cases, and work with sales to drive adoption and upsell.
Be the Face of the Company : Champion customer success through deep relationships, onsite visits, training sessions, and extraordinary hospitality.

Must-Have Skills & Experience:

3–7 years in solutions engineering, startup product development, or technical customer-facing roles.
A proven track record of relentless ownership, whether personal or professional.
Exceptional communication skills, able to translate complex AI systems into plain language for stakeholders at all levels.
Excited for the intensity and fast pace of an early-stage startup; this is not a big tech job.

Nice-to-Haves:

Experience shipping side projects or production features using LLMs.
Background as a founder, PM, CSM, or any high-ownership, customer-facing role.
Prior experience managing the full customer lifecycle from presales to post-sales.

Why This Role Stands Out:

Real Ownership : From day one, you’ll lead customer success from technical scoping to long-term adoption.
Massive Impact : Shape how AI agents interact with millions of people in real-world conversations.
Tight-Knit, High-Caliber Team : Join an ambitious and talented team that moves fast and supports each other.
In-Person Collaboration : Spend your first month in the company’s beautiful San Francisco office (Jackson Square), with continued in-person and customer site presence encouraged.
Great Perks : Competitive salary, equity, and the chance to help define the future of voice AI.

Relentlessness is more important than a perfect resume. If you're resourceful, learn quickly, and want to work on something that matters, we’d love to hear from you.