Director, AI Product Management (New York)

Job Description: Director, AI Product Management

At MTM, we are not just colleagues; we are collaborators on a shared mission: communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture emphasizes innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, we want to talk to you!

What will your job look like?

The Director, AI Product Management plays a key strategic role within the organization and is accountable for the oversight and strategic alignment of AI initiatives. Responsible for guiding the development, launch, and continuous improvement of AI-powered products or features. As a key leader, the Director will coach and mentor teams to understand industry needs, AI advancements, seek better outcomes, and deliver innovative value to stakeholders.

What you’ll do:

• Provide strategic alignment and coordination of the product portfolio.
• Work closely with executive leadership to educate on the product lifecycle and align with business needs.
• Hold leaders accountable for the defined processes.
• Promote and deliver an effective AI roadmap aligned with strategic goals across the organization.
• Understand value targeting and objective setting for strategic goals.
• Provide coaching and guidance for product and service owners.
• Ensure cohesive AI capabilities across products with consistent user experiences.
• Coordinate AI models/vendors to maximize ROI and reduce redundancy.
• Define the vision for the product organization.
• Lead ideation, technical development, and launch of innovative AI products.
• Define product roadmaps and schedules with technical and business teams.
• Regularly report on measurements and outcomes.
• Oversee product development, ensuring compliance with budgets, scope, and timelines.
• Collaborate with engineering teams to ensure high standards.
• Develop and implement AI-specific product strategies.
• Create and maintain proper product documentation.
• Drive excellent customer experience for the MTM product suite.
• Translate AI capabilities into user-friendly solutions.
• Participate in research to provide leadership insights.
• Promote AI literacy across the company.
• Collaborate with data scientists, engineers, and designers.
• Conduct market analysis to identify trends and opportunities.
• Represent product management in leadership negotiations.
• Create frameworks for sharing AI best practices, learnings, and risks.
• Ensure ethical AI practices, addressing data privacy, bias, and transparency.
• Monitor team output to ensure value-driven results.
• Meet with and mentor direct reports monthly, providing feedback and development opportunities.
• Set and manage performance goals and KPIs for the team.

What you’ll need: Experience, Education & Certifications

• High School Diploma or G.E.D.
• Bachelor’s degree in Business, Computer Science, or related field, or equivalent experience.
• Minimum of 6 years of experience with machine learning and AI algorithms.
• Minimum of 6 years managing AI solutions in clinical and operational settings.
• Experience handling sensitive/confidential information.

Skills:

• Deep knowledge of AI and ML intricacies.
• Understanding of data collection, modeling, testing, deployment, and monitoring.
• Ability to network and grow industry relationships.
• Proven track record of innovation and product delivery.
• Experience with agile development methodologies.
• Leadership and mentorship skills for multiple teams.
• Financial acumen related to P&L and business impacts.
• Business acumen for vetting business cases.
• Effective communication with executive audiences.
• Data-driven decision-making skills.
• Ability to prioritize and manage multiple projects.
• Customer focus, accountability, teamwork, and decisiveness.

Even better if you have:

• Technical background leading product teams.
• Experience in medical or transportation services industries.
• Managing diverse product teams and technical infrastructures.

What’s in it for you:

• Health, Life, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Holidays
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• Perks Discount Program
• Leadership Mentoring Opportunities

Salary Range: $140,000 - $210,000. This reflects the base pay range, which varies by location and individual experience. We encourage qualified candidates to apply and discuss their fit during the process.

Equal Opportunity Employer: MTM considers qualified candidates with a criminal history in accordance with applicable laws. Contact MTM’s People & Culture for accommodations.