Senior Technical Product Manager (San Francisco)

Seam builds the infrastructure that connects software to the physical world. With Seam, companies create products that automate spaces, streamline operations, and elevate everyday experiences—like unlocking doors, managing climate, and monitoring properties from anywhere.

About the team

This team builds the platform that helps companies automate and manage the physical world in residential and small business spaces. We serve customers like property management software providers, integrators, and startups building solutions for offices, gyms, and coworking spaces.

Our product includes APIs, developer tools, and UI components that make it easy to add connected features to any product quickly and reliably. From unlocking doors to managing devices at scale, we help teams launch reliable, modern experiences in a fraction of the time.

You’ll join a tight-knit team of engineers, designers, and product managers shaping the future of connected devices and automated operations.

What you’ll do

At Seam, you’ll work directly with our customers to uncover their most pressing challenges and deliver products that transform how people manage their homes and businesses. Our customers rely on Seam’s platform to power critical operations — from ensuring guests can unlock their rooms seamlessly to automating energy savings across large property portfolios.

Product discovery often starts with open-ended questions like, “How could we make arriving at a hotel as simple as walking through the door?” or “How do I fully automate the day-to-day operations, so everything just works without manual effort?”

As a Product Manager, you’ll combine product intuition, technical depth, and execution skills to drive meaningful outcomes for our customers. You’ll gain hands-on exposure to some of the world’s most important industries — hospitality, multifamily, commercial real estate — and help define the future of IoT infrastructure.

Responsibilities

• Lead customer conversations and early sales engagements to deeply understand needs across residential and small business segments
• Prioritize and define integrations with key hardware partners to expand device coverage and improve reliability
• Own the strategy and roadmap for making Seam the easiest way to automate and manage smaller properties at scale
• Collaborate closely with engineering and design to build APIs, SDKs, and intuitive workflows that serve both developers and operators
• Define and track success metrics for adoption, reliability, and customer satisfaction
• Drive product discovery to uncover new use cases and inform long-term vision
• Champion a high bar for quality, usability, and operational excellence across all aspects of the product

Who you are

Qualifications

• 4+ years in a product role, ideally with experience in both consumer-facing and enterprise products.
• Strong technical skills - able to understand how software systems work end to end, build a clear mental model of the Seam API and its integrations, and grasp how customers will use them in their own products.
• Strong customer empathy across different segments and personas, from startups to large enterprises, spanning engineering and product teams.
• Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful.
• Clear communication: ability to synthesize complex discussions, write succinctly and present to stakeholders both within and outside Seam.
• Solid understanding of UI and UX principles and best practices.
• Results-oriented: you do what it takes to execute on complex projects.
• Work in person from our San Francisco office.

Compensation and Benefits

• Base pay range: $170k – $210k per year + equity
• 100% employer-paid health care insurance including medical, dental, vision + 75% dependent coverage
• Company-managed 401K and Flexible Spending Accounts
• Discounted reproductive health services
• Access to medical health services
• Paid Time Off and company-paid holidays

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