Membership Sales Director

Overview Membership Director at Belmont Country Club | Premier Golf & Amenities in Ashburn, VA.

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business?

Invited has operated since 1957 to build relationships and enrich the lives of our members, guests, and more than 17,000 employees.

We are the largest owner and operator of private clubs nationwide, with over 130 clubs.

Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and more.

Come be a part of this inclusive team at Invited.

The Membership Director is responsible for driving membership growth at the club by recruiting new members, upgrading existing memberships, and enhancing the overall member experience.

This role supports the execution of strategic sales initiatives to achieve and exceed the club’s annual membership revenue goals, including dues, initiation fees, and net member growth.

The Membership Director cultivates relationships with prospective members, facilitates onboarding, and connects members to the club community through effective engagement and communication.

Responsibilities Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets.

Facilitate membership upgrades by engaging current members and promoting higher-tier options aligned with their interests and needs.

Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system.

Generate new member prospects and connect new members with the broader club community.

Partner with the RVP – Membership and Marketing to develop and implement plans aimed at generating qualified leads through targeted strategies and effective pricing.

Collaborate with the General Manager during weekly sales meetings to review progress and ensure alignment with the club’s membership goals.

Assist the membership department in managing expenses and monitoring contra revenue to optimize financial performance and net dues growth.

Represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations.

Execute a structured follow-up process for new members using a 30/60/90-day campaign to encourage referrals and engagement.

Participate in planning and execution of club events and activities that enhance member engagement and promote membership growth.

Qualifications Required High school diploma or equivalent.

A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.

Preferred Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field.

A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience.

Strong selling and negotiation skills; sales training is a plus.

Familiarity with golf or the private club industry.

Proficient in Microsoft Office Suite (Word, Excel) and CRM software.

Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks.

Exceptional customer service orientation with a focus on delivering a high level of satisfaction.

Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment.

What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment.

Your actual base pay will be determined by your skills, experience, education, location, and—if you’re in a non-exempt role—hours worked.

Benefits Full-time team members have access to a comprehensive benefits package that includes

Medical, dental, and vision coverage Life insurance Short-term and long-term disability insurance 401(k) retirement savings plan Paid time off and leave programs (time off as required by applicable law is provided for part-time team members) For more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture, visit Invited’s Careers site.

Invited is an Equal Employment Opportunity Employer. #J-18808-Ljbffr