Liquor Store Manager
Job Description
Description We are looking for an experienced and dedicated Liquor Store Manager to oversee the daily operations of our store.
The ideal candidate will be a strong leader with a passion for customer service and retail management.
They will ensure the store operates smoothly, maintains regulatory compliance, and consistently meets sales and customer satisfaction goals.
The ideal candidate for this fast-paced rewarding position should display the following
Foster a Collaborative Culture Encourage Open Communication
Create an environment where team members feel comfortable sharing ideas, giving feedback, and raising concerns.
Mentor and Develop Staff
Offer guidance and training to help each team member grow, showing you value their professional development.
Model Positive Behavior
Show reliability, integrity, and a strong work ethic that team members can emulate.
Set Clear Goals and Expectations
Ensure everyone understands their role within the larger team goals, aligning individual performance to collective objectives.
Empower Team Decision-Making
Delegate responsibility and encourage team members to take ownership of their work.
Provide Constructive Feedback
Give regular, actionable feedback that reinforces strengths and addresses areas for improvement.
Job Benefits Health Vision Dental Life Short term disability Bonus opportunities Flexible Hours Potential Bonuses 401k with company match Requirements Store Operations
Oversee all store operations, including opening and closing procedures, sales transactions, and customer service standards.
Staff Management
Recruit, hire, and train store staff.
Schedule and supervise employees, manage performance, and foster a positive work environment.
Customer Service
Ensure that customers have a positive shopping experience.
Resolve customer complaints, provide product recommendations, and maintain a clean, organized store.
Inventory Management
Manage stock levels, order new inventory, conduct regular stock checks, and minimize product loss.
Sales Performance
Develop and implement strategies to increase store sales, monitor key performance indicators (KPIs), and provide reports on sales, labor, and other metrics.
Compliance
Ensure compliance with local, state, and federal regulations for alcohol sales.
Educate and enforce policies related to age restrictions and responsible service.
Financial Management
Monitor cash handling, deposits, and store expenses.
Work within budget constraints and analyze financial data to improve profitability.
Qualifications Experience
Minimum of 2-3 years of retail management experience in the liquor industry.
Leadership Skills
Strong leadership and team management abilities.
Customer Service
Excellent customer service and interpersonal skills.
Communication
Strong written and verbal communication skills.
Problem-Solving
Ability to handle complex customer issues and operational challenges.
Knowledge of Alcohol Regulations
Familiarity with regulations related to the sale of alcoholic beverages is a plus. #J-18808-Ljbffr