Surgery Scheduler
Job Description
Are you an experienced healthcare scheduler who thrives in a fast-paced, detail-driven environment and is confident navigating EPIC?
A leading healthcare team is seeking a Scheduling Coordinator to support a busy General Surgery department.
In this hybrid role, you'll coordinate patient scheduling, manage EPIC workflows, and communicate closely with patients and care teams to ensure cases and appointments stay on track.
If you're organized, adaptable, and comfortable managing high-volume scheduling with a mix of onsite and remote work, this is a great opportunity to make an impact.
Apply today!Details Pay
$30.00-$32.00 per hourShift Days
Monday-FridayShift Times
8:00am - 4:30pmSchedule
Hybrid role; 2 - 3 days onsite/ 2-3 days remote. (Includes 1 rotating clinic day per week alternating with another scheduler.)Duration
3 months Contract initially; potential for extensionStart Date
July 6, 2026Department
Pediatric General SurgeryLocation
Palo Alto, California Benefits Potential for ExtensionHybrid Work OpportunityGreat working locationHealth insuranceRefer-a-friend bonusWeekly payroll24-hour accessibilityPersonalized service Required High School Diploma or GED equivalentExperience scheduling patients in a healthcare clinic or specialty practiceCurrent or recent experience using EPIC for scheduling and patient coordinationKnowledge of insurance verification and prior authorization processesUnderstanding of medical terminology and healthcare scheduling workflowsAbility to multitask, prioritize tasks, and work efficiently in a fast-paced environmentStrong communication and customer service skills when working with patients and familiesProven reliability, strong attendance, and ability to work independently in a remote setting Preferred Previous surgery scheduling experience or complex scheduling experienceExperience scheduling in general surgery or high-volume specialty clinicsPrevious experience working in pediatrics or a children's hospital settingExperience coordinating with multiple providers, departments, or external facilitiesPrevious experience working within LPCH or Stanford Health Care systems Responsibilities Coordinate patient scheduling activities for the Pediatric General Surgery department, including surgical and clinic schedulingManage EPIC scheduling workflows, including appointment scheduling, updates, and in-basket messagingCoordinate required pre-procedure services such as imaging, labs, or pre-admission testing when applicable.Verify insurance coverage and assist with tracking prior authorizations when required.Ensure accurate patient information, scheduling details, and documentation are maintained in EPIC.Communicate appointment details, instructions, and preparation guidelines clearly to patients and families.Collaborate with providers, nursing staff, and administrative teams to coordinate care in a high-volume surgical environment.Assist with resolving scheduling conflicts, cancelations, or urgent requests while maintaining efficient clinic flow.Serve as a liaison between patients, providers, and internal departments to support continuity of care.Maintain organized scheduling workflows while adapting to shifting priorities in a high-volume pediatric specialty clinic.
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