Director, Product Management- Partnerships

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Management- Partnerships Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. As we continue to grow our portfolio targeting Small and Medium Businesses (SMBs) and Government entities, we are seeking a driven Product Manager to support the execution of strategic cyber product initiatives, reporting directly to the Product Strategist. Role Overview: The Director, Product Manager will assist in the development and delivery of cybersecurity products tailored to SMB and government markets. You will help manage the product lifecycle, support go-to-market execution and collaborate with internal and external stakeholders—including channel and alliance partners—to support revenue and adoption goals. Key Responsibilities: • Support the execution of product strategy and roadmaps for SMB and government cybersecurity offerings. • Conduct market research to identify trends, customer needs, and competitor insights across target segments. • Gather and analyze feedback from users, partners, and internal stakeholders to inform product development. • Assist in drafting and managing product requirements, user stories, and testing criteria. • Collaborate with engineering, marketing, and customer success teams to ensure successful feature delivery and adoption. • Track product KPIs and prepare performance reports to inform iterative improvements. • Contribute to go-to-market planning and execution, including training, documentation, and sales enablement. • Support efforts with channel and alliance partners to drive adoption, maximize reach, and contribute to revenue targets. • Maintain awareness of cybersecurity trends, compliance frameworks, and user pain points in both SMB and government sectors. Qualifications: • Bachelor’s degree in Business, Computer Science, Cybersecurity, or related field. • Experience in product management, business analysis, or a related role in tech or cybersecurity, preferably in the SMB or Government segments. • Experience working with or supporting channel and alliance partners in achieving business outcomes. • Strong interest or foundational knowledge in cybersecurity technologies and services. • Excellent communication, collaboration, and organizational skills. • Ability to manage multiple tasks and priorities in a fast-paced, cross-functional environment. • Familiarity with product management tools such as Jira, Confluence, or similar platforms. securitysolutions Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $170,000 - $273,000 USD Miami, Florida: $148,000 - $237,000 USD