Senior System Development Engineer, Enterprise Networking

AWS Global Connectivity and Network Availability (GCNA) is the backbone that connects the global AWS network. Focused on routing and securing the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between data centers and customers. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. As a Senior Systems Development Engineer of the Backbone Enterprise, and Regional Engineering (BERE) team, you will provide expertise to expand solutions that support the backbone of the entire AWS global network. In this role, you will interact with senior applied scientists and engineers to understand requirements and extend platforms that support software-defined networks (SDN). You will grow to lead design reviews, aligning engineering efforts across an organization towards an overall technical strategy. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. AWS Global Connectivity and Network Availability (GCNA) is the backbone that connects the global AWS network. It is dedicated to maintaining the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between Data Centers and customers. If you are interested in designing and supporting enterprise-scale infrastructure, we'd love for you to apply! Come join us if you want to test your limits and tackle technical challenges that you won't see anywhere else. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us. Mentorship and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilities You will be a hands-on technical lead, who is responsible for all phases of the project development cycle. You will work with customers to gather requirements, generate technical designs, and carry the project from implementation through validation and operations. In the role you'll need to lean on your strong leadership and communication skills to mentor other engineers and provide training and support for our technologies. Your experience working in systems development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems. You’ll also: - Lead in building complex software systems and successfully delivering them to customers. - Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions. - Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security. - Write high quality distributed system software. - Work in an agile, startup-like development environment, where you are always working on the most important stuff. - Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools. - Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers. - Contribute to documentation of process and procedures. - Actively grow the team through supporting candidate interviews. - Participate in an on-call rotation with your team. A day in the life Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events. In this role you: - Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs. - Manage customers during problem resolution and operating efficiently under pressure. - Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail. - Travel to data center/network sites and Amazon/customer offices as needed. About the team Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. BERE provides the massive scale required to support our AWS customers and internal services, via a network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers. AWS Global Connectivity and Network Availability (GCNA) Vides: - Working at AWS in the GCNA Team - Meet Robert, VP: https://youtu.be/8v5i42FL02w - Working at AWS in the GCNA Team - Meet Xiaonan, Sr. Systems Development Engineer: https://youtu.be/58Q1SyGZ4qg BASIC QUALIFICATIONS - Bachelor's degree - 6 years of non-internship professional software development experience - 4 years of programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby experience - 4 years of deploying and operating in a Linux/Unix environment experience - 3 years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 4 years of experience with monitoring, troubleshooting and resolving system and software components. PREFERRED QUALIFICATIONS - Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems - Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production - Experience in communicating with executives to describe software product features, technical designs, and product strategy - Experience leading the design, automation, deployment, and support of large-scale infrastructure - 3 years of experience working independently as a senior contributor or a lead member in large project teams at other organizations. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.