Marketing and Communications Specialist

Overview: If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities: MV Transportation is seeking a Marketing/Outreach Coordinator (Eligibility Specialist) to lead community engagement efforts while managing the eligibility process for transportation services. This role is responsible for promoting MV Transportation’s services, fostering partnerships, conducting outreach events, and overseeing the eligibility verification process for riders. The ideal candidate is a proactive communicator with a passion for public engagement and customer service. Key Responsibilities: Marketing & Outreach: Develop and implement marketing strategies to promote MV Transportation’s services. Plan, coordinate, and execute outreach events, presentations, and community meetings. Build and maintain relationships with community organizations, stakeholders, and local agencies. Create marketing materials such as brochures, flyers, social media content, and press releases. Represent MV Transportation at community fairs, business expos, and government meetings. Track and analyze outreach efforts to assess effectiveness and make necessary improvements. Eligibility Coordination: Manage the eligibility process for transportation services, including application intake, verification, and approvals. Ensure compliance with eligibility criteria and program guidelines. Conduct interviews, assessments, and follow-ups with applicants. Maintain accurate and confidential records of applicants and eligibility decisions. Collaborate with internal departments to streamline eligibility workflows. Respond to inquiries regarding eligibility requirements and assist customers in the application process. Qualifications: Qualifications & Requirements: Bachelor’s degree in Marketing, Communications, Public Relations, Business, or a related field preferred. Minimum of four (4) years of experience in marketing, outreach, community engagement, or eligibility coordination. Strong communication and interpersonal skills with the ability to engage diverse communities. Proficient in design programs such as Canva or Adobe Creative. Experience with public speaking, presentations, and event coordination. Proficiency in Microsoft Office Suite, social media platforms, and marketing tools. Ability to work independently and manage multiple projects simultaneously. Must have a valid driver’s license and reliable transportation. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. appcast