Director of Housing and Residence Life- Lock Haven and Mansfield (PASSHE Internal Applicants Only)

Posting Details Posting Number S355 Classification Title S190A Tact Leader/Sr Professional 190 Exempt Working Title Director of Housing and Residence Life- Lock Haven and Mansfield (PASSHE Internal Applicants Only) Department Residence Life (LH/MA) Home Campus Mansfield City Mansfield State Pennsylvania Zip Code 16933 Bargaining Unit Non-represented Work Location Position Type Management Temporary/ Permanent Permanent Full-time/ Part-time Full-Time If Part-time, specify percentage (Examples

0.75; 0.50; 0.25) Benefits Medical and prescription drug benefits.

Generous retirement plans, two options

Alternative Retirement Plan (ARP) State Employees’ Retirement System (SERS) Tuition benefits for employees and dependents.

Paid time off.

Employer-paid dental and vision benefits.

Employer-paid life insurance.

Voluntary insurances and additional retirement programs. *Specific benefits may vary based upon university, employee group and/or collective bargaining unit.

Visit

http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits.

To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.

Start Time 08:00 End Time 16:00 Hours Per Week 37.5 hours per week Days Worked (Check all that apply) Mon, Tues, Wed, Thurs, Fri Salary Commensurate with experience and qualifications Anticipated Start Date Anticipated End Date The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*

April 1, 2026 N/A Position Summary Information Position Purpose This individual will be responsible for the recruitment, selection, training, supervision, and evaluation of the student Resident Assistants and professional staff on both campuses.

Additionally, this role will be responsible for developing and implementing the residential programming model designed to foster community, encourage students to become a contributing member of their environment, and accept a higher degree of responsibility for their actions and an understanding of their role in influencing the larger campus community.

The Director of Housing and Residence Life—Lock Haven and Mansfield will serve in a risk management capacity and act as the top tier point of contact for issues that occur after normal business hours in the halls and apartments on all three Commonwealth Univeristy campuses, including issues involving alcohol, drugs, mental health, roommate conflicts, violence, administrative searches, and assist with problem management in difficult situations.

This will be done by participating in the Administrator on-call rotation.

The individual in this position must be able to both recognize and manage crises and have advanced crisis management skills in order to identify and quickly assess potentially serious issues.

Additionally, the individual must manage the day to day issues that occur on two dynamic residential campuses The Director of Housing and Residence Life—Lock Haven and Mansfield performs the duties of the Executive Director of Housing and Residence Life in the Executive Director’s absence as it relates to students, professional and paraprofessional staff, and crisis management.

Occasional evenings and weekend work may be required.

Home campus will be Mansfield with travel expected.

Three days per week at Mansfield campus and two days per week at Lock Haven campus.

Travel to Bloomsburg campus as needed.

Description of Duties · Establishes and communicates departmental goals and provides operational vision and direction to the department.

Provides advocacy and construct to emerging student trends in higher education, student development theory, institutional best practices, community development, and residential education values and programming to positively impact student success, retention, and learning outside of the classroom. · Represents Housing and Residence Life externally and inter-divisionally related to impact and contributions the department provides to the university mission and student success. · Coordinates and collaborates with numerous departments on the Lock Haven and Mansfield campuses related to student conduct, safety, emergency management, conflict resolution, student onboarding, compliance, student support, and related topics. · Resolves student issues and concerns in a productive and professional manner. · Establishes the overall vision and structure for the development of program efforts and services in the department as they relate to critical University retention efforts for residential students at commonwealth University- Lock Haven and Mansfield. · Responsible for the fiscal management of the Lock Haven and Mansfield campuses’ residential life programmatic budget.

Collaborates with the Executive Director of Housing and Residence Life and the AVP of Auxiliaries on monitoring of facilities maintenance, life cycle replacement projects, and 5-year furnishing replacement programs. · Represents Housing and Residence Life at meetings with appropriate Lock Haven and Mansfield campus offices to resolve student concerns and problems, represents the department on various committees and addresses issues relating to the various areas reporting to Housing and Residence Life. · Ensures high-quality service to students and university community at both Housing and Residence Life offices on the Lock Haven and Mansfield campuses. · Supervises housing assignment operations to ensure a student-centered process that balances meeting students’ needs, students’ wishes, and the fiscal/logistical needs of the department/university. · Collaborates with facilities staff to ensure facilities are safe and well-maintained leading to a positive residential experience.

Staff Selection, Training and Supervision · Supervise a professional team of Assistant Directors of Housing and Residence Life, housing operations, and administrative support (recruit, hire, train, assign work, and evaluate). · Provides indirect supervision to undergraduate Resident Assistants (RAs). · Directs the recruitment, selection, evaluation and initial training processes of the Assistant Directors, Administrative Secretary, and Resident Assistants. · Plans and coordinates continuous staff training for the academic year, including summer.

This training is both foundationally layered and systematically complex, building on an ongoing developmental strategy focused on specific, intentional outcomes in an effort to help staff prepare for the developmental challenges of new and matriculating residential students. · Provides supervisory leadership for the weekly Assistant Director staff meetings. · Designs and implements the undergraduate and professional staff evaluation processes and tracks action plans and outcomes. · Coordinates and monitors all RA selection paperwork to assure compliance, i.e. clearance, financial aid, and payroll paperwork.

Programming · Responsible for the development and implementation of the department’s programming model that is inclusive of our diverse student body and facilitates student’s personal growth. · Responsible for managing the programming budget. · Works with the professional and para-professional staff on collaborative efforts between other departments across campuses including other units in Student Affairs, as well as Academic Affairs. · Responsible for the successful partnership between the Learning Communities and residential communities and works with the First Year Experience staff to provide inclusive training between the Resident Assistants and Learning Community Mentors. · Coordinate collaborative programming efforts by working with other student-facing university offices to ensure student needs are met.

Safety, Crisis Intervention and Risk Management · Remain trained and ready to respond to “Students of Concern”, that could experience the following

mental health crisis, food and/or housing insecurities, eating disorders, sexual assault, or other related concerns that impact a student experience. · Serve as a member of the senior leadership after-hours, risk management team for crisis intervention and support management when issues arise that escalate or where the severity warrant a greater level of expertise. · Assist Graduate Hall Director and Assistant Director staff with situations involving alcohol, drugs, assault, administrative searches, violence, roommate issues, and disgruntled students and family members. · Make sound decisions based for addressing student behaviors and students of concern. · Coordinate all safety measures within the department including safety inspections, fire drills, meningitis compliance and coordinates efforts with University Police, Environmental Hearing and Safety Department, and the Health Center. · Manage student conduct resolution for incidents occurring in the residence halls.

Other Duties · Coordinate all residential reservations. · Maintain a high level of contact hours with staff through visibility and availability. · Serve as a resource for accurate information about university life · Responsible for the coordination of special programs or projects within the department of Housing and Residence Life. · Serve on departmental, divisional, and University committees as assigned. · Perform related duties as assigned or required to fulfill University or departmental goals and objectives.

Decision Making Participates in a shared, risk-management rotation to assist in crisis management and support management.

This person must be able to apply student development principles to broad operational goals while integrating university/divisional/departmental strategic goals.

In addition, they must both recognize developing issues and be able to merge theory into practice for professional staff, para-professional staff and students related to the responsibility and leadership of developing an environment conducive to their psycho-social development.

Coordinates university and local resources in an effort to resolve student concerns and problems.

This individual will be responsible for hiring undergraduate and professional staff on the Lock Haven and Mansfield campuses.

Fiscal Responsibility Supervisory Responsibility · Supervise a professional team of Assistant Directors of Housing and Residence Life, housing operations, and administrative support relating to management of the residential program, professional and paraprofessional selection and training, the development of a community based and student personal development programs, and student conduct case management. · Assigns work, evaluates performance, takes disciplinary action, approves vacation, interviews, hires and trains prospective professional staff candidates; addressing complaints and resolves problems. · Provides supervision guidance for all para-professional staff. · Serves as the leader for Professional and Para-Professional staff in the residence halls on the Lock Haven and Mansfield campuses.

Minimum Requirements Profile Preferred Qualifications Applicant Rating Criteria Knowledge, Skills & Abilities Essential Functions 2.

Experience with crisis intervention, support management, and risk management 3.

Sitting – 80%; walking – 10%; standing – 10% 4.

Working indoors – 95% and Outdoors (for errands) – 5% 5.

Frequent lifting of objects weighing less than 5 pounds 6.

Occasional lifting of objects weighing 25 pounds. 7.

Reaching for objects at, above and below shoulder 8.

Occasionally twisting at waist, and stretching to reach objects 9.

Basic math skills and reading skills including understanding written documents 10.

Writing skills in preparing and organizing documents 11.

Sensory skills, i.e., visual, hearing, and speaking 12.

Keyboard skills The Director of Housing and Residence Life—Lock Haven and Mansfield is responsible for all areas that comprise the strategic, operational, educational, and interpersonal development aspects of the Office of Housing and Residence Life at the Lock Haven and Mansfield campuses.

This includes fiscal direction and accountability, residence staff supervision, residential education and programming in a housing system of 2100 undergraduate and graduate students.

The position serves as a professional staff member in the Office of Housing and Residence Life on both the Lock Haven and Mansfield campuses and is responsible for operationalizing the overall vision and direction of the residential program; supporting the mission of the university/student affairs and enhances and contributes to student success and retention.

The Director is responsible for the entirety of the housing program that consists of one traditional residence hall, one apartment complex, and four suite style residence halls over two campuses.

The position will be responsible for the daily leadership of professional staff and in the overall development of safe and secure residential communities that foster educational success, values student advocacy and personal growth which contributes to a student’s overall educational success.

Leadership

Makes emergency and crisis management decisions at the time of incident related to student safety, well-being and procedure compliance.

Is consulted and involved in residential and campus issues related to other key offices and available campus resources.

Coordinates and resolves issues which involve multiple university constituencies across all Commonwealth University campuses.

Will consult and collaborate with senior university leadership by scaling of type and impact of incident.

Makes independent day-to-day decision on housing assignment and accommodations, student conflict resolution, parental inquiries and complaint resolution.

Makes decisions related to residence life personnel needs and programming operations including forecasting and prioritizing needs in consultation with senior university leadership.

Decides amount of resources allocated toward residential experiences, programming, training, and staffing that are sustainable from 100% auxiliary funded budgets.

Makes independent day-to-day decisions related to expenditures.

Retains overall responsibility for all personnel assigned to Housing and Residence Life at Lock Haven and Mansfield and with assistance from direct report personnel as described earlier.

Master’s degree required in Higher Education Administration, College Student Personnel, Leadership or related degree A minimum of five (5) years of experience working in residence life Demonstrated ability to work with diverse populations Three to five years of live-in experience Three years of demonstrated experience in residential education Demonstrated experience with hiring, training, supervision, and evaluation of paraprofessionals and/or professionals Experience in student retention and student success initiatives and programs Demonstrated cross-divisional collaborations with key campus constituents Experience with regulatory compliance related to higher education such as, but not limited to, FERPA, Title IX, and the “Clery Act” Training in organization management, student development theory, administration, human relations, training and supervision skills, accounting/management principles, and computer literate.

Residence Life and residence hall operations and programming including live in experience.

Demonstrated success with student transition into higher education environments.

Experience in student retention and student success initiatives and programs.

Successful experience planning and collaborating with key campus constituents as such as Admissions, Auxiliaries, Facilities and University Police as it relates to residence hall occupancy, maintenance, program enhancement and safety.

Planning and goal setting for department – short and long range goals.

Extensive experience with human relations – organizations, hiring, training, supervision, evaluation including inter-department collaboration on student support service provision and evaluation, and program development for increasing student persistence.

Understands and has experience with current multi-faceted practice with retention efforts. 1.

Knowledge of the operational components of a multi-function building Posting Detail Information Open Date mm-dd-yyyy 02/26/2026 Close Date mm-dd-yyyy Open Until Filled Yes Special Instructions to Applicants Background Clearances Diversity Statement Title IX/Clery The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act ( VAWA).

Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination.

VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled.

The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808, jraup@commonwealthu.edu or titleixcoord@commonwealthu.edu), to coordinate the University’s compliance with Title IX and VAWA and to respond to reports of violations.

The University has directed the Police Department to coordinate the University’s compliance with the VAWA-related Clery reporting requirements.

For information on the University’s crime statistics, which is available in a publication called “Annual Security Report”, please contact Commonwealth University – Bloomsburg Police at 570-389-2211, Commonwealth University – Mansfield Police at 570-662-4900, or Commonwealth University – Lock Haven Police at 570-484-2278 or by accessing the following website

https://www.commonwealthu.edu/offices-directory/university-police/annual-security-report.

Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S.

Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East – Suite 505, Philadelphia, PA 19107; Phone

(215) 656-6010; Fax

(215) 656-6020.

About Commonwealth University of PA Quick Link https://commonwealthu.peopleadmin.com/postings/5170 For full consideration, applications must be received by March 12, 2026.

Finalists for this position must communicate well and successfully complete an interview process.

Completing this search is contingent upon available funding.

Offers of employment are conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A

Protection of Minors.

In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date.

The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.

At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community.

Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success.

Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University.

We uphold our commitment to DEI by

• Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.
• Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.
• Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals. The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act. The Power of Three Bloomsburg, Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common. We’re Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike. We’re Investing in Today by answering the greatest challenges facing higher education

accessibility, cost, quality, and relevance through the combined strength of our storied institutions.

We’re Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.

Salary

.

Date posted

03/23/2026