Clerk, Billing

Job Description Job Description We are looking for a detail-oriented Billing Clerk to join a collaborative billing team in Phoenix.

This Long-term Contract position supports high-volume invoicing and accounts receivable activities, with a hybrid Monday through Friday schedule that includes on-site work Monday through Thursday and remote work on Fridays.

The role begins with a two- to four-week on-site training period and offers hands-on experience reviewing account activity, preparing invoices, and helping maintain billing accuracy for customers.

Responsibilities

• Support the preparation and issuance of customer invoices by gathering and organizing billing information accurately and on time.
• Examine customer accounts and transaction details to confirm charges are complete, correct, and ready for invoicing.
• Perform data checks to identify inconsistencies, investigate unusual items, and help prevent billing errors before invoices are released.
• Assist with validating revenue-related information and escalate questions to senior team members when additional review is needed.
• Prepare manual invoices and make updates to billing documents when standard processing does not apply.
• Research customer billing concerns and contribute to timely resolution of account issues, adjustments, and refund requests.
• Help review and address customer credit balances by following established procedures and coordinating with the broader team.
• Maintain compliance with required financial controls and support billing tasks related to landfill and transfer station accounts as needed.
• High school diploma or equivalent required.
• At least one year of experience in billing, accounts receivable, accounting, finance, or a related business function; equivalent internal industry experience may also be considered.
• Working knowledge of Microsoft Office applications, with particular strength in Excel and general Windows-based computer use.
• Strong data entry and ten-key skills with consistent attention to detail and accuracy.
• Ability to solve problems quickly, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Clear written and verbal communication skills with the ability to work effectively with customers and coworkers.
• Demonstrated organizational skills and the ability to maintain productive working relationships under time-sensitive conditions.