HVAC Service Field Supervisor

The HVAC Service Field Supervisor requires a highly technical, experienced residential technician to our team of sales professionals. The successful candidate must have experience with maintenance of residential HVAC systems and general price quotes. Excellent "tune- up" experience, sales driven problem-solving abilities, and exceptional customer service are rewarded with competitive pay, commissions and bonuses!

Key Responsibilities:

• Verify and confirm Service & Maintenance Technicians are providing our customers with a consistent WOW precision tune-up and professional cleaning.
• Ensures department sales goals are being met, mentoring a team of HVAC Service Technicians
• Repairs heating and air conditioning systems and related equipment (e.g. unit heaters, pumps, safety controls, etc.) for the purpose of providing residents with comfort.
• Maintains tools, supplies, and/or equipment (e.g., torches, cutters, drills, test equipment, sheet metal, filters, control components, gaskets, seals, etc.) to ensure safe operating condition.
• Conducts & Participates pre-season tune up training prior to the club membership drop.
• Coordinates with the Dispatch Department to assist with any issues on recent service calls and ensures each call is being completed beyond the client's satisfaction.

Qualifications:

• Strong communication and customer service skills
• Ability to work with a high degree of integrity and promote a positive company image.
• Analytical, Focused on Quality, and Results-driven.
• Ability to understand and follow oral and written directions.
• Excel within a team environment and willing to support all areas of our business.
• Satisfactory passing of mandatory pre-employment drug screen and background check
• Valid driver's license, with minimal DMV infractions.

Physical Requirements:

• The principal duties of this position are performed in a variety of environments, including customer homes, the outdoors, and field environments at development and work sites on uneven and rough terrain.
• Required to work in outside weather conditions, including heat, cold, and temperature swings, for extended periods of time.
• Standing up to 8 hours per day; Walking up to 8 hours per day on uneven, difficult terrain.
• Occasional heavy manual labor to include lifting and carrying up to 50 pounds.
• Regular and repetitive grasping, gripping, reaching, bending, stooping, crouching, climbing, squatting, kneeling, and working overhead.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, or alarms).
• May work in closed or cramped spaces on occasion.

Benefits:

• Company Truck & Gas Card
• Company Uniforms & Dry-Cleaning Service
• Company Cellphone & iPad
• Medical, Dental, Vision Benefits
• 401K w/ Company Match
• Vacation Pay
• Life Insurance

About Service Champions:

A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.

You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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