Quality Improvement Specialist

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Quality Improvement Specialist (Full-time, Onsite)
Starting Pay: $40,000 - $45,000/year On-Demand Pay Full Benefits Package

Are you ready to make a real impact in a dynamic environment where every day brings new challenges and opportunities? Join our mission-driven team and help us set the standard for quality and innovation in care.
Compensation & Benefits

• Full-time, onsite position where your leadership drives real outcomes
• On-Demand Pay: Access your earnings when you need them
• Starting Pay: $40,000 - $45,000/year
• Full compensation and benefits package for full-time employees
• 401(k) with company match
• Paid time off and holiday pay

What You'll Do

• Monitor quality improvement goals and track outcomes and measurements, ensuring we exceed our standards in care and service.
• Provide technical assistance and subject matter expertise in quality assurance and process improvement.
• Analyze incident data, prepare insightful trended reports, and drive continuous improvement based on evidence and metrics.
• Conduct training, technical support, and internal investigations to ensure compliance and foster a culture of learning.
• Lead audits, support operational readiness for licensing/certification, and champion proactive quality monitoring.
• Travel locally within Albuquerque city limits throughout the month to support various sites (light travel required). Additionally, travel to Farmington, NM is required four times a year, with all company mileage and travel accommodations compensated.

Key Competencies You'll Bring

• Time management, organization, and stress tolerance to thrive in a fast-paced setting.
• QA/QI knowledge, root cause analysis, and data analysis skills for evidence-based decision-making.
• Analytical thinking, adaptability, and application of metrics/indicators to drive measurable results.
• Understanding of auditing processes, audit planning and execution, documentation, and reporting.
• Confidence in decision-making and the ability to influence without authority.
• Interdepartmental collaboration and systems alignment between QA and Operations.
• Coaching/mentorship skills and a prevention-focused mindset aligned with our mission.

Qualifications

• Bachelor's degree or equivalent experience.
• At least three years in quality improvement or a related social services field.
• Valid driver's license, car registration, and auto insurance.
• Exceptional attention to detail, organizational, and communication skills.
• A proactive, prevention-focused approach and a passion for making a difference.

Why Join Us?

• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.
• Ongoing training, mentorship, and opportunities for professional growth.

Come join our amazing team of committed and caring professionals. Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.