Senior Creative Manager

SENIOR CREATIVE MANAGER - GLOBAL MULTI-SITE CONSUMER SERVICES ORGANISATIONThis is a rare opportunity to step into a true creative leadership role within an in-house agency operating at significant scale.

You’ll define and elevate the creative standard across a complex, multi-audience organisation, balancing brand ambition with real-world impact.You’ll lead concept development, storytelling and creative direction across a wide range of outputs, while building the systems and frameworks that allow great creative to scale across the business.What they needA highly conceptual creative & design manager who can define and defend a clear creative vision, bringing conviction and clarity to what great looks like, and raising the bar across every touchpointSomeone who can translate complex, often ambiguous stakeholder needs into simple, powerful creative direction that teams can confidently execute againstA creative thought leader, who can shift an organisation from functional output to thoughtful, idea-led creative, without losing pace or practicalitySomeone who can build the systems behind the work - frameworks, playbooks and guardrails that enable creativity to scale consistently beyond the central teamSomeone who can lead with credibility and emotional intelligence, developing an established team while navigating a nuanced, multi-stakeholder environmentWhat you’re great atDeveloping integrated creative concepts and storytelling platforms that work across digital, print, video and internal communications (not just one-off executions!)Applying strong creative judgement across design, motion and content, knowing when to push boundaries and when to anchor in brand consistencyUsing tools like Adobe Creative Suite, Figma and video/animation platforms to both direct and contribute to high-value workCreating scalable brand systems, templates and guidance that empower others to deliver high-quality output without constant oversightManaging and influencing senior stakeholders with confidence, bringing them on the journey and aligning creative ambition with business realityInterpreting emotionally complex user journeys and translating marketing needs into brand stories and creative assets that resonate with their audiences What you’ll getHybrid working (London or Midlands-based, flexible office attendance)25 days holiday + option to buy moreHealthcare cash plan + wellbeing supportPension contributionSignificant employee discounts and family-focused benefits