Customer Support Specialist (part-time)

Kurita provides technologies for water and process treatment, as well as for the paper and cellulose industry.

Kurita Europe is a subsidiary of Kurita Water Industries Ltd. headquartered in Tokyo, Japan.

Founded in 1949, the Group has more than 7,900 employees worldwide, generating a turnover of 2.3 billion USD.

More than 3,500 patents are proof of Kurita's innovative approach to a resource-saving consumption of water.

We are committed to highest ethical and social demands with a strong sense for fairness, transparency, integrity, safety and compatibility.We are hiring a Customer Support Specialist to join our team in Livingston.

This is a part-time role (20 hours a week) in the afternoon hours - 1pm to 5pm.Your tasks:Ensure the professional and timely processing of customer orders in SAP Business One including but not limited to internal and external clarifications, invoicing, processing shipments including creation of shipping documents.Planning of shipments.Liaising with customers during the entire process.Management of customer digital platforms.Cooperation between internal group entities.Responsible for managing the department mailbox.Our expectations:You have experience in order processing or logistics within a manufacturing setting preferably.Experience using SAP Business One, would be advantageous.You have a proven track record of customer service experience.Strong verbal and written communication skills.Professional manner when dealing with internal and external customers via phone or email.You must be organised, reliable and diligent with strong focus on accuracy.Excellent team player but have the ability to work using own initiative.Able to understand and follow corporate company processes and procedures.Your benefits:Collaboration in a leading international company.Long-term prospects and career opportunities available within a globally growing company.Attractive benefits package including pension and bonus.