Administrative Specialist

Systems Governance AdministratorLeeds or Bristol / Hybrid6 months contract Day Rate £284 via Umbrella CompanyPontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identifies, and more.We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.My client powers businesses of all sizes to make, take and manage payments.

They are a global leader in financial technology with unique capabilities to power omni-commerce.

Whether online, in store or mobile, they are at the heart of great commerce experiences in 146 countries and across 135 currencies.

They help our customers become more efficient, more secure and more successful.

The Modern Workplace Platform team is looking for a Systems Governance Administrator to support the Systems & Smart Buildings Lab within the Core Property Systems team.

The position is being offered on an initial 6 month contract.

You will be working Monday to Friday, 9am to 5pm, hybrid working being office based, at one of the above locations, 2 days a week.

This role focuses on the governance, compliance, and effective management of key “Places” applications used across the organisation.

You’ll play a vital role in ensuring systems that support Facilities Management, Health & Safety, Asset Management, Sustainability, and Workplace Technology are well controlled, compliant, and meeting business needs.No two days are the same — you will work across a variety of systems, stakeholders, and suppliers to ensure applications are secure, well-governed, and fit for purpose.Key ResponsibilitiesSystems Governance & Access ManagementOversee a portfolio of business applications, ensuring appropriate governance is in placeManage user access controls — ensuring the right people have access at the right time, and that access is removed when no longer requiredSupport regular access reviews and ensure compliance with internal policiesRecertification & ComplianceCoordinate periodic application recertification activitiesWork with stakeholders to validate user access, roles, and permissionsProvide user/role reports and support stakeholders through the recertification processSupport audit activity, including bi-annual reviews of key applicationsSupplier ManagementEngage with third-party suppliers to review annual test and assurance reportsChallenge and question suppliers where required to fully understand risks and issuesEnsure remediation plans are agreed and tracked through to completionProactively follow up and escalate where suppliers are unresponsiveRisk & Issue ManagementWork closely with internal Risk teams to ensure visibility of any control gaps or issuesSupport the identification, tracking, and resolution of risks across systemsContribute to maintaining a strong control environment, including SOx compliance activities where applicableStakeholder EngagementBuild strong relationships with internal stakeholders across multiple business areasConfidently engage with a wide range of contacts, including senior stakeholders and auditorsAct as a point of coordination between business users, suppliers, and risk teamsAbout YouWe are looking for someone who is organised, proactive, and comfortable working in a governance-focused environment.You will bring:Experience working with or supporting enterprise systems and governance processesExperience with ServiceNow or similar platformsA strong interest in systems management and a desire to build expertise in Places applicationsExperience managing stakeholders across a large organisationConfidence communicating with both internal teams and external suppliersStrong organisational and planning skills, with the ability to manage multiple prioritiesExcellent attention to detail and a structured approach to workThe confidence to follow up, challenge, and escalate where neededDesirable ExperienceUnderstanding of risk management frameworksExposure to SOx compliance or audit activitiesExperience supporting access reviews, recertification, or audit processesPlease apply with an up-to-date CV which must show evidence of the above to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.We use generative AI tools to support our candidate screening process.

This helps us ensure a fair, consistent, and efficient experience for all applicants.

Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.