Claims Adjuster

Desktop Liability Adjuster / Liability Claims HandlerTerm

Permanent Location

United Kingdom, Remote (with flexible/hybrid options)Salary

Competitive - Dependent upon experienceAbout SedgwickSedgwick is one of the world’s leading providers of claims management services, supporting clients across property, general, auto, product and professional liability.With one of the largest and most experienced liability teams globally, we help insurers and corporate clients manage risk, protect their brands, and resolve complex claims during times of challenge.

At Sedgwick, you’ll join a collaborative and supportive organisation, benefit from strong technical expertise, enjoy flexibility in how you work, and have access to genuine opportunities for long‑term career development.The roleWe have a fantastic opportunity for Desktop Liability Adjusters / Liability Claims Handlers to join our growing liability team, working remotely from anywhere in the UK.In this technical role, you’ll manage a caseload of Employer’s Liability (EL), Public Liability (PL), occupational disease and/or Third‑Party Property Damage claims on behalf of our insurer and corporate clients.

You’ll take ownership of claims from initial investigation through to resolution, working independently as well as under referral where appropriate.What you’ll be doingManaging EL/PL injury, disease and/or third‑party property damage claims on a desktop basisInvestigating policy coverage and legal liability, providing clear, well‑reasoned adviceInvestigating allegations against policyholders and collating relevant evidenceIdentifying potential fraud indicators and escalating concerns where appropriateManaging litigation and working closely with panel solicitors when requiredMaintaining proactive contact with claimants, policyholders, insurers, brokers and other stakeholdersDelivering fair, timely and cost‑effective claim outcomesEnsuring accurate and compliant maintenance of claim files, databases and correspondenceWhat we’re looking forStrong knowledge of current case law, common law, statute and regulatory requirementsProven experience handling liability claims (EL/PL, disease and/or property damage)Insurance qualifications are desirable, though relevant experience is equally valuedGood understanding of insurance law and policy wording interpretationKnowledge of contract law, statute and civil liabilityStrong investigative skills with excellent attention to detailAbility to work effectively with insurers, brokers, corporate clients and small businessesClear, confident written and verbal communication skillsInfluencing skills to gain agreement on decisions and settlement strategiesEmpathetic listening skills and a customer‑focused approachMotivation to deliver a prompt, efficient and personalised serviceWhat we offerRemuneration & benefits25 days annual leave plus bank holidaysSelf‑Invested Personal Pension Scheme (SIPP)Flexible working – home‑based with hybrid options availableHealth & wellbeingPrivate medical insurance, including cover for pre‑existing conditionsLife assuranceGroup Income ProtectionEmployee Assistance Programme to support wellbeingVoluntary benefits including dental cover, cycle to work scheme and season ticket loanAccess to wellbeing and digital GP applicationsDiscounts on a wide range of products and servicesWe welcome applicants from all backgrounds – whether you're a seasoned professional or returning to the workforce.

If you meet most of the criteria, we encourage you to apply.Applicants who are successful at interview will be, as part of pre-employment screening, subject to

ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.Sedgwick is committed to Equal Opportunity and Diversity.

We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.