Sportsbook Operations Exec

BettingJobs is working with a UKGC focused sportsbook brand, who are looking to add a Sportsbook Operations Exec to their team based in London.Responsibilities:Providing top level customer service to our UK based customers.Profiling Sportsbook players based on account activity.Profiling Sportsbook 'defaults' using the appropriate analysis Reporting tools.Assist the Customer Service team with all Sportsbook and Sportsbook wager disputes, settlements, re-settlements, and cancellations.Review Sportsbook account activities to approve/deny payout requests.Complete various site checks several times daily to ensure the accuracy of our Sportsbook and Sportsbook product.Able to run the Sportsbook product manually when necessary.Create and manage Future's lines for various sports.Perform regular Live Tracker Watch shifts, assisting Trading in spotting bad bets, syndicate betting and stale lines.Manual settlement checks across all Sports on a regular basis.Maintaining and monitoring Tableau reports to be used daily.Revision of Opponents/Players management upon every new Season across each Sport.Requirements:Good knowledge of sports and a keen interest in betting.Strong mathematical ability with a basic understanding of odds, percentages and probabilities.Willingness to work outside of standard 9-5 hours.Ability to demonstrate initiative in problem solving and detail orientation.Good organization and multi-tasking skills combined with an exceptional work ethic.Ability to set priorities and manage time effectively.Outstanding analytical and probing skills.Proven track record of exceeding performance objectives.Excellent verbal and written communication skills.Confident in decision-making ability.Ability to work with minimal supervision.Strong work ethic, reliable and punctual.Experience using the Microsoft Office Suite as well as Internet applications and all Operations facing tools within the company.