Customer Service Administrator-Fleet

Location

Seaton DelavalSalary

£27,476 + BonusHours

Full Time – 37.5 HoursWorking Pattern

Monday to FridayWorking Model

Hybrid Working – 1 Day Working From Home Per WeekWe’re recruiting on behalf of a leading Fleet Solutions business for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.What You’ll Be DoingHandling inbound and outbound customer calls Responding to customer queries via email Supporting customers through the vehicle and benefits process Managing orders, deliveries and ongoing account queries Liaising with suppliers, dealerships and external partners Updating internal systems and maintaining accurate records Explaining costs, options and scheme information clearly Working towards team targets and service standards Delivering excellent customer service every day What We’re Looking ForStrong customer service and communication skills Comfortable working in a fast-paced environment Confident speaking on the phone and handling high volumes of enquiries Good IT skills, including Microsoft Office Organised with strong attention to detail Positive attitude and willingness to learn Previous call centre or administration experience is beneficial but not essentialWhat’s In It For You?Salary up to £27,476 plus bonus Hybrid working model – 1 day working from home per week Full training provided Monday to Friday working pattern Supportive team environment Long-term career opportunities Immediate interviews available This is a fantastic opportunity for someone looking to build a career within customer service and administration with a growing Fleet Solutions organisation.