Academic Territory Business Manager (Boston)

TSP, a Syneos Health company

Boston, MA 02115

United States

Posted July 7, 2025

{FULL_TIME}

Management

Valid until August 6, 2025

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Job Description

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Description
The Academic

Description
The Academic Territory Business Manager (ATBM) is responsible for achieving sales and business objectives with the client's top customers within teaching hospitals and academic centers in their respective geography (which may overlay multiple Territory Business Manager territories). The ATBM will also be responsible for supporting and growing relationships with the assigned institution and key individual customers. The ATBM will play a key role in developing and executing our territory strategy and must be able to navigate complex hospital and academic center systems, as well as work collaboratively with the Commercial team members to shape and drive product priorities within the account. The ATBM reports into the local Regional Business Director (RBD).
This position requires strong clinical and disease state knowledge and the ability to understand the complexities of the hospitals and academic institutions to maintain existing patients while facilitating coverage of and growth of new business. The role also includes active collaboration with TBMs, Market Access and other stakeholders such as marketing and medical affairs, to ensure alignment on integrated tactical plans.
Job Responsibilities

Increase sales of the product in targeted accounts and among targeted HCPs in by prescribing per label in appropriate PBC patients
Navigate complex teaching hospitals and academic center environments; be able to identify influential stakeholders (Department Heads, Fellowship Programs, etc) identify their needs, and build strong B2B and B2C relationships with them
Demonstrate in-depth knowledge of the product, patient access program, distribution models, patient and HCP issues, business strategy and competitive environment, and stay abreast of key market access issues/trends
Problem solve, set and own a plan, and adapt the plan as needed in order to drive initiatives to completion in a flexible and impactful manner
Achieve territory-level corporate goals for teaching hospitals and academic centers
Support key opinion leaders (KOLs) and execute company-sponsored speaker programs
Drive collaboration and facilitate coordination between cross-functional teams to ensure seamless customer experience for stakeholders within teaching hospitals and academic centers
Communicate frequently with other ATBMs and TBMs across the country and cross-functional counterparts such as marketing, sales ops, market access, and training to create alignment of POA plan, focus on strategic drivers, and sharing best practices
Lead stakeholder engagement and shape strategic priorities in partnership with key teaching hospitals and academic centers

Qualifications

Bachelor’s Degree required
Minimum 5 years of proven success in a pharmaceutical sales role required
Prior institutional sales experience and expertise required
Specialty product sales experience preferred
Experience working with Fellowship programs a plus
NP or PA experience working in both institutional/academic setting and community office a plus
Proven ability to understand, articulate and routinely present complex, scientific information required
Advanced level of proficiency with the Sales Force CRM, PowerPoint, Excel, etc.
Must live within territory or within territory boundaries; Must live near major airport within territory if ATBM covers multiple cities
Ability to travel up to 50%-70% depending on geography, which may include overnight and/or weekend travel, required
Demonstrate a mindset of continuous learning and development and seek career growth opportunity where appropriate
Excellent interpersonal, verbal, and written communication skills
Ability to develop and sustain customer relationships
Proven ability to work collaboratively with a cross functional team to execute a plan
Ability to analyze data, recognize patterns, and use a data-driven approach to inform strategic decisions
An understanding of market access payer and specialty pharmacy landscapes
An understanding of and ability to navigate academic medical center/hospital systems
Strong business acumen, problem solving, and business planning skills
Extensive knowledge of compliance requirements for interacting with healthcare providers
High achievement, drive, self-motivation, integrity, and willingness to mentor others
Learning agility and ‘scalability’ to take on increasing responsibility as the company grows
Consistent demonstration and embodiment of our Corporate Beliefs: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future
Ability to have fun and thrive in a growing, diverse, and inclusive work environment