Senior Manager, Billing Compliance San Francisco, California, United States San Francisco, Cali[...] (San Francisco)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As the Senior Manager of Billing Compliance, you will be a key member of a highly collaborative team that partners with our customers and cross-functional teams including Sales, Quoting, Order Management, Accounting, and Revenue. You’ll play a vital role in ensuring billing compliance while identifying opportunities to enhance efficiency and drive operational effectiveness across the organization.

A proactive team player who thrives in a fast-paced environment, you work closely with our global team, champion best practices, and step in wherever needed. You maintain a sharp attention to detail while moving quickly, and you apply your problem-solving skills to support business objectives and continuous improvement.

What You’ll Do

Location: Hybrid Presence based near our US Hubs - Scottsdale, Boston, San Francisco, Atlanta, Sterling, Denver, or Seattle
Reports to: Senior Director, Order-to-Cash

• Lead a team of professionals responsible for day-to-day strategic billing operations, compliance and the financial close process
• Mentor billing analysts with a focus on continuous learning, development and opportunity for growth within the organization and the Company
• Foster a customer-focused culture, by leading a highly transactional process that delivers technical excellence
• Develop a deep understanding of the Company’s quote-to-cash cycle to design effective controls, optimize billing processes, and partner with Enterprise Applications to implement system fixes, enhancements and new capabilities
• Leverage data-driven insights to proactively identify opportunities and develop a strategic roadmap that enhances operational efficiency and drives excellence
• Collaborate cross-functionally, with operations and accounting teams to establish policies and create standard operating procedures that position the organization for scalable growth
• Ensure internal controls for billing-related processes are properly designed, operating effectively, and documented to ensure SOX compliance
• Lead the month-end close process in partnership with the accounting team, ensuring timely and accurate journal entries impacting accounts receivable are clearly communicated and properly recorded
• Perform account reconciliations, fluctuation analysis, and oversee the external audit process
• Define and publish metrics to measure, monitor, and report on the billing organization's effectiveness
• Document and maintain policies, including those for the execution of non-standard billing structures and the applicable review and approval criteria
• Provide audit support for both control and substantive testing

What You Bring

• Bachelor's degree in accounting or finance, or equivalent, CPA license preferred
• 8+ years of accounting and finance experience, billing and revenue expertise, recent experience with a publicly traded company preferred
• Expert in US GAAP and ASC 606, preferably applied within the technology industry
• Excellent written and verbal communication skills with the ability to communicate across all levels of the organization and directly with our customers
• Advanced skills and expertise in Excel, Salesforce.com, ERP systems, and reporting solutions
• Collaborative leadership with a growth mindset and solutions-oriented approach who enables continuous system and process improvement through periods of hyper growth
• Proven ability to identify transformation opportunities within and beyond your core responsibilities, and to collaborate effectively in converting those opportunities to high-impact, scalable solutions

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Fitness Programs
• Emotional & Mental Wellness support
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 106,875 in the lowest geographic market and USD 171,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.