Case Manager

About Rate Companies:

We’re Rate, the 3rd-largest retail mortgage company in the U.S.—and aiming to be #1. We’re dedicated to the idea that belief makes anything possible. In 21 years, we’ve gone from start-up to funding more than $100 billion in a single year. Our family is 11,000 people driven to making getting a mortgage the easiest part of the homebuying process. We hire the best people and have the industry’s best technology. (We invented the Digital Mortgage and work every day to create more leading-edge tech). Our HQ is in Chicago, but we’re in every state in more than 850 offices, working to make the dream of homeownership a reality for tens of thousands of people every year. Believe you’d be perfect here? We believe it too and would love to hear from you.

Pay Range: 50k to 60k

Responsibilities:

• Dialogue and empathize with applicants to better understand their stories and current crisis.
• Offer insights and creative recommendations on the best course of action during grant application review meetings.
• Develop rapport with grant recipients to make relationship with the Foundation less transactional and more of a trusted support system.
• Address each case as a unit and set tailored measurable goals and success metrics.
• Execute grantee follow up plan to track story and progress.
• Monitor and evaluate grantee progress and communicate to team.
• Maintain accurate records and report on grantee status.
• Build network of grant support services and referrals (e.g. financial counseling).
• Increase Foundation outreach to nonprofits, social workers and populations of interest.

Requirements:

• Proven work experience as a social worker (5+ years).
• Social perceptiveness and empathy
• Ability to build and strengthen professional helping relationships.
• Ability to relate and communicate with diverse population and groups.
• Resilience along with ability to assess situations.
• Excellent communication skills; verbal, written and presentation.
• Successfully operate in a fast-paced environment.

Desired Eduction/Experience:

• BS degree in social work (BSW), psychology or sociology. MA preferred.
• 5+ years’ experience working as a case manager at a nonprofit/social service organization.

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). Please click this link to learn more about our benefit offerings for Washington State:

Applications are being accepted on an ongoing basis, until position is filled.