Deputy Chief Strategy Officer (Denver)

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State of Colorado

$105,720.00 - $148,764.00 Annually

Location

Full Time

Job Number

TAA-03661-06.2025

Department of Revenue

Division

Innovation, Strategy and Delivery-Administration

06/27/2025

Closing Date

7/8/2025 at 5:00 PM Mountain Time (US & Canada)

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

2829 W. Howard Place, 4th Floor, Denver, CO 80204. This position is currently tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with as needed on-site visits with clients.

Hiring Pay Rate

This range represents a broad pay band of those in the same classification. A variety of factors will be assessed on an individual basis when analyzing the salary offer for this position.

Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Contact Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

This Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal/external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.
Who we are:
This work unit is comprised of product owners, people managers, business analysts, and developers that drive, create and maintain a culture of strategic planning and execution throughout the DOR leveraging their Agile development processes. This is accomplished by establishing and implementing priorities, policies, and strategies to meet the business needs. This work unit focuses on Business Analysis (BA) and System Program Management (SPM) for the Division of Innovation, Strategy, and Delivery (ISD), Delivery Unit. The purpose of this work unit is to effectively manage CDOR technology investments and systems initiatives while clearly understanding each business group’s goals.
A typical day as the Deputy Chief Strategy Officer:
This crucial role will assist the Chief Strategy Officer (CSO) in the overall management and administration of ISD activities to ensure they are carried out efficiently and effectively. Your strategic planning, collaboration and thought leadership will provide quality support of CDOR Division's needs. A good understanding of project management and application development will be useful in this role as this position will work with all units within ISD (Operations, Data, Project Management Office and App Delivery). You will partner with the Chief Strategy Officer in order to lead ISD directors, contribute to strategic planning, set expectations and drive decision making, while understanding the complex priorities and requests of all stakeholders (vendors, division leadership, and other State agencies.) If you're ready to contribute to the success of CDOR and ISD, then this position may be for you!
Primary Duties:

• Serve as strategic thought partner and advisor to the Chief Strategy Officer (CSO) and will inform and advise on the overall strategy, trouble-shoot challenges, recommend solutions, staffing strategies, and leads the ISD DRIVES and GenTax Delivery and the Project Management Office (PMO) work unit.
• Understands specific agency and division objectives, interdependencies, and synergies of each CDOR division section, delivering solutions and technology systems.
• Develop ISD Key Performance Indicators (KPIs) in collaboration with the CSO and ISD management team.
• Provide support in developing strategies for department teams and actively engage in relevant working groups.
• Oversee the agency technology initiatives, from the business group perspective partnering with vendors, OIT and other internal and external customers.
• Ensures operational metrics, goals and key performance indicators are measured accurately and met on a consistent basis.
• Across ISD, plan, prioritize, assign, analyze and monitor workflow and inform and maintain appropriate staffing levels. Review progress to ensure the quality and quantity of work meets standards and deadlines for deliverables to meet program goals and objectives.
• Contribute and reinforce strategic direction and overall management support/oversight for teams.
• Align resources, manages the activities and operations of the section; developing and approving processes and procedures for the section.
• Resolve differences between teams, various stakeholders and vendors by using knowledge of organizational goals and management techniques, procedures, and processes.

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

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Description of Job

This Division of Innovation, Strategy & Delivery (ISD) is responsible for understanding and implementing business specific goals related to technology for the Department of Revenue (DOR). This includes a high performance team that drives new innovation and continuous improvement for all divisions within DOR. The Division works in partnership with Office of Information Technology (OIT), internal/external stakeholders including vendors and customers. It emphasizes business value, quality of service, system integrity and stability expected of a world-class business innovation group that supports the high growth and ever-changing Agency needs to service the people of Colorado.
Who we are:
This work unit is comprised of product owners, people managers, business analysts, and developers that drive, create and maintain a culture of strategic planning and execution throughout the DOR leveraging their Agile development processes. This is accomplished by establishing and implementing priorities, policies, and strategies to meet the business needs. This work unit focuses on Business Analysis (BA) and System Program Management (SPM) for the Division of Innovation, Strategy, and Delivery (ISD), Delivery Unit. The purpose of this work unit is to effectively manage CDOR technology investments and systems initiatives while clearly understanding each business group’s goals.
A typical day as the Deputy Chief Strategy Officer:
This crucial role will assist the Chief Strategy Officer (CSO) in the overall management and administration of ISD activities to ensure they are carried out efficiently and effectively. Your strategic planning, collaboration and thought leadership will provide quality support of CDOR Division's needs. A good understanding of project management and application development will be useful in this role as this position will work with all units within ISD (Operations, Data, Project Management Office and App Delivery). You will partner with the Chief Strategy Officer in order to lead ISD directors, contribute to strategic planning, set expectations and drive decision making, while understanding the complex priorities and requests of all stakeholders (vendors, division leadership, and other State agencies.) If you're ready to contribute to the success of CDOR and ISD, then this position may be for you!
Primary Duties:

• Serve as strategic thought partner and advisor to the Chief Strategy Officer (CSO) and will inform and advise on the overall strategy, trouble-shoot challenges, recommend solutions, staffing strategies, and leads the ISD DRIVES and GenTax Delivery and the Project Management Office (PMO) work unit.
• Understands specific agency and division objectives, interdependencies,