Director, Demand Planning (Boston)

Job Description
This opportunity invites passionate leaders to join the LEGO Group as a Demand Planning Manager, where you'll play a crucial role in shaping our demand strategies and driving operational excellence. If you're passionate about leading high-performing teams, encouraging cross-functional collaboration, and using data to inform strategic decisions, this is the perfect role for you. Join us in our mission to deliver exceptional service and insights that support our growth in the dynamic consumer packaged goods landscape!

Core Responsibilities
Leadership & Cross-Functional Partnership

• Manage and develop a team of Demand Planners to build accurate demand plans across various timeframes and product categories, promoting a culture of responsibility and continuous improvement.
• Serve as the primary voice of demand in executive-level discussions, communicating risks, opportunities, and forecast assumptions clearly and persuasively.
• Partner with Commercial and Supply Chain leadership to balance demand opportunities and supply constraints in a constantly evolving environment.
• Serve as an active member of the U.S. Market Operations leadership team, contributing to strategic commercial outcomes, enhancing employee motivation and satisfaction, and advancing key departmental initiatives.
• Guide cross-functional alignment between Demand and Supply & Inventory Planning teams to identify and resolve demand-supply imbalances, leading central initiatives that mitigate risk and optimize commercial performance.
  
  

Strategy

• Own the S&OP demand planning process, ensuring alignment across Sales, Marketing, Finance, and Operations to meet volume and revenue targets.
• Lead the integration of global statistics, regional trends, and marketing inputs for a comprehensive view of U.S. shipments and consumer demand.
  
  

Innovation & Process Excellence

• Serve as a strategic leader in advancing the evolution of our Demand Planning systems, processes, and tools.
• Collaborate with global partners to design and implement scalable dashboards and reporting frameworks, enabling real-time insights and enhancing planning agility.
• Improve forecasting capabilities by applying standard methodologies, growing the efficiency of statistical models, and using analytics and market insights.
• Foster a culture of continuous improvement by mentoring peers and promoting the adoption of standard methodologies throughout the entire demand planning organization.
  
  

Do your part in our team succeeding
The U.S. Market Operations team plays a pivotal role in unlocking the full value of The LEGO Group offerings for our retail partners. Through strategic cross-functional collaboration, we synchronize sales planning, anticipate item-level demand, and implement shipment strategies with precision—ensuring timely delivery of both program and replenishment inventory that supports our growth within our B2B retail partners. At the heart of this operation is the Demand Planning team, responsible for forecasting both consumer sales and shipment volume across the U.S. market. Our mission is to deliver forecasts of the highest accuracy—enabling our supply chain partners to plan with confidence, while empowering the U.S. BU to provide exceptional service and responsiveness to our retail customers. By connecting insight and action, we help ensure that The LEGO Group remains a trusted and valued partner.
Do you have what it takes?

• Significant progressive experience in demand planning, forecasting, or integrated business planning within the consumer packaged goods industry.
• Demonstrated experience leading and developing high-performing planning teams.
• A focus on achieving goals, demonstrating a history of making a real difference through detailed forecasting and productive teamwork across departments.
• Experience planning in an omni-channel environment, with an understanding of the unique dynamics across DTC, e-commerce, and traditional retail channels.
• Established analytical foresight, applying the capability to analyze large and complex datasets to reveal trends, inspire insights, and guide strategic decisions.
• Expertise in leading S&OP or Integrated Business Planning (IBP) processes across multiple functions.
• Outstanding interpersonal and influencing skills; able to build trust, navigate ambiguity, and align diverse collaborators across functions and levels.
• Proficient in applying dashboards and visualization tools for proactive monitoring of performance, issue diagnosis, and effective communication of insights.
• Strong verbal and written communication skills, with fluency in English and the ability to clearly articulate complex ideas to both technical and non-technical audiences.
• Exceptional interpersonal and leadership presence, with the ability to build trust, influence without authority, and align cross-functional partners at all levels. Skilled at navigating ambiguity and driving clarity in a dynamic, fast-paced commercial environment.
• Proficiency in Tableau and Power BI, using these tools to deliver strategic insights and enable data-driven decision-making across the organization.
• Strong command of the Microsoft Office Suite, particularly Excel and PowerPoint, to effectively manage data, build models, and communicate strategic insights to diverse collaborators.
• Proven experience leading or supporting change management initiatives within a supply chain or planning function—demonstrating the ability to drive process improvements, foster adoption of new tools and systems, and guide cross-functional teams through periods of transformation with clarity and confidence.
  
  

Hybrid working model
Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.
Compensation
The salary for this position has a range of $156,400 - $234,600 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here are some of what to expect
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme
Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.
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