Administrative Coordinator

Position Description:

This role reports to the Executive Vice President (EVP) and requires strong communication, organizational, and project management skills. The ideal candidate will be self-motivated, detail-oriented, and capable of managing priorities in a dynamic environment. The position involves providing both administrative support to the EVP and customer service in a collaborative, team-oriented office setting.

Key Responsibilities of the Administrative Coordinator:

• Oversee individual certification and recertification processes as directed by the EVP.
• Track and administer continuing education courses and self-study programs.
• Assist with maintaining certification program procedures, policies, and documentation.
• Provide general office support, including customer service for current and prospective certification holders.
• Manage and execute accreditation programs as needed.
• Maintain and manage certification records in the organization's database.
• Troubleshoot issues and support users with database-related queries.
• Ensure data security and respond to any system-related issues.
• Analyze trends and produce reports on certification data.
• Contribute to additional projects and tasks as assigned by the EVP.

Qualifications of the Administrative Coordinator:

• Bachelor’s degree preferred.
• Minimum of two years’ experience in certification program management or a related field.
• Proficiency in managing databases and Microsoft Office programs (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and a professional demeanor.
• Strong teamwork and problem-solving skills, with the ability to work both collaboratively and independently.
• Excellent written and verbal communication skills, with a customer-focused mindset.
• Detail-oriented with strong organizational skills and the ability to meet deadlines.

Onsite; Gaithersburg, MD

Standard Business Hours

$45,000-$50,000