Sales Operations Coordinator

About the company

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (seating home furnishing).

Job Overview

We are seeking a full-time Sales Operations Coordinator to support the Sales Operations Project Manager with aspects of tradeshow and showroom operations. The ideal candidate is extremely detail-oriented, works well under pressure, is organized, proactive and accustomed to meeting tight deadlines. This role requires travel at least 30% of the year and provides support to the entire Visual Team. This individual embraces and supports our in-person/on-site work culture and embodies our company values of Ownership, Collaboration and Respect .

Position is an onsite position located in City of Industry, CA

What you can offer us:

• Support the Sales Operations Project Manager with product tag generation for all tradeshows and permanent showrooms through the use of an online tag platform and working with our marketing team. This includes:

• Downloading all SKUs from internal portals into online tag platform
• Providing the Sales Operations Project Manager with a list of products that need tags for Marketing to manually produce
• Proofing data for accuracy of prices, finish options and selling information
• Downloading photos and other pertinent information from corporate office systems into online tag platform prior to show
• Interfacing with Product Development to clarify data and rectify any issues with the data prior to downloading into online tag platform

• Support the Sales Operations Project Manager with on-site operational aspects of tradeshows including facilities, catering, labor, supplies, sales collateral, occasional visual support and other varied tasks
• Support the Sales Operations Project Manager with sales meetings, and sales events in all aspects of timelines, tasks, and coordination as it pertains to all work within team and with brand sales directors.
• Maintain Visual department calendar with key dates – travel dates, shipment dates, etc.
• Assist the Sales Operations Project Manager with sourcing all supplies that support the operations of tradeshows and showrooms
• Occasionally support the Sales Operations Project Manager with reconciling expenses for the visual team, specifically coding credit card statements

What we can offer you:

• Play a pivotal role in our company’s transformation and growth
• Maintain work/life balance working for wholesale distribution business
• Training and career development opportunities
• 3 weeks paid time off and 6 paid holidays per year
• Relaxed and collaborative work environment
• Up to 6% 401k employer contributions
• Amazing benefits and wellness programs
• Team building company sponsored events

Requirements

• BA in Marketing, Business or Communications or a combination of education and experience
• Computer proficient in online platforms and programs, such as Smartsheet and Microsoft Office. Strong proficiency in Excel is required.
• Experience working with complex data and computer systems
• Experience with sourcing materials and supplies in support of large-scale event planning
• Minimum of 2-4 years’ experience in project management and/or managing trade shows
• Required travel 30% per year for up to 2-4 weeks at a time

Desired Qualifications:

• Works effectively in high pressure situations
• A curiosity to solve problems/improve processes and systems
• Must possess an acute attention to detail, creativity and professionalism
• Experience with the operational side of trade show planning and execution
• Must be able to work independently and as part of a team
• Comfortable working with upper management for tasks related to role
• Excellent organizational skills
• Able to multi-task in a fast paced environment
• Ability to communication effectively with all levels
• Able to work in a fast-paced environment with little guidance
• Physical activity required. Able to lift 30+ pounds if needed.
• Comfortable working in a warehouse setting occasionally to assist with projects and pitch in when required.
• Experience using Adobe Illustrator and Photoshop a plus
• Ability to think ahead and anticipate future needs without guidance from upper management

Physical Requirements:

The physical demands described here are representative of those that are required by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to use stairwells to attend meetings and engage with employees on multiple floors throughout building.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Compensation: $65,000 per year. Exact compensation may vary based on skills, experience, and location.