Case Manager Assistant

Case Manager Admin

On-site – Van Nuys, CA

About the Role

We are seeking a highly organized and compassionate Case Manager Admin to join our team in Van Nuys. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and passionate about supporting individuals through structured case management processes.

Key Responsibilities

• Serve as the first point of contact for client inquiries and intake coordination
• Maintain accurate and timely documentation of all case activities
• Support case managers in developing and implementing individualized service plans
• Track case progress and follow up on outstanding documentation or actions
• Coordinate appointments, referrals, and service delivery logistics
• Ensure compliance with internal protocols and external regulatory requirements
• Prepare reports and summaries for internal and external stakeholders

Qualifications

• Previous administrative or case coordination experience with homeless population or social services.
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office Suite and case management systems
• Ability to manage multiple priorities with minimal supervision