General Manager

Job Title: Catering General Manager

Location: On Site - Phoenix, Arizona, United States

Salary: $150,000 - $210,000

Skills: Catering, food & beverage, Safety Management System, Profit & Loss, compliance

About the Airlines and Aviation Industry / The Opportunity:

Our client, a leader in the Airlines and Aviation industry, is seeking a dynamic Catering General Manager to oversee operations at their Phoenix, Arizona location. This is an exciting opportunity for a seasoned professional with expertise in catering, warehousing, and transportation to lead and innovate within a 24/7 catering facility. Join a company committed to excellence, safety, and customer satisfaction, and make a tangible impact in a fast-paced, high-energy environment.

Responsibilities:

• Promote and embody the company mission, vision, and values, ensuring team commitment across all bases.
• Direct all operations within the assigned region, including labor, inventory, and aircraft turnaround activities.
• Establish strategies to improve productivity and efficiency while managing profit and loss budgets.
• Ensure compliance with all company policies, procedures, and safety requirements.
• Motivate, develop, and provide leadership to Operations Managers and team members.
• Oversee delivery and execution of core training and development plans for base employees.
• Coordinate flawless execution of customer-focused programs and standards to ensure satisfaction.
• Ensure processes are delivered within SLA standards and compliance limits.
• Responsible for the safety, security, and development of all employees.
• Perform other duties as required to support company operations.

Must-Have Skills:

• Bachelor’s degree or equivalent combination of technical training and experience in business administration.
• 8-10+ years of related experience in operations management.
• Strong leadership skills with the ability to manage large teams across multiple locations.
• Proficiency in financial analysis and managing profit and loss budgets.
• Experience in warehousing, distribution, and transportation environments.

Nice-to-Have Skills:

• Experience in the food industry or catering operations.
• Knowledge of contract management and best practices in organizational effectiveness.
• Technical skills in strategic planning and execution.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Demonstrated commitment to high ethical standards and fostering a diverse workplace.