Senior Project Manager (ERP systems and CRM)

Senior Project Manager

1 Years from projected start date

Phoenix, AZ 85007

Position is hybrid - primarily remote but will come into the office periodically.

Looking for candidates who have experience with ERP systems and CRM.

Senior Project Manager (Agile/Scrum, Leadership)

Overview:

We are seeking a seasoned Senior Project Manager with a strong background in Agile/Scrum methodologies to play a key lead role in the delivery of a large enterprise software solution. The ideal candidate will have demonstrated expertise in organizing teams to deliver technical solutions, experience leading a team of project managers, organizing multi-years programs with multiple releases, strong communication skills, and vendor coordination. You will be responsible for ensuring the State technical responsibilities are met in a timely fashion and provide Agile coaching to create self-sustaining Agile teams.

Key Responsibilities:

Lead cross-functional teams through the full project lifecycle, ensuring delivery of all technical aspects of software -focused projects on time, within scope and budget.

Provide guidance and support to a team of project managers supporting a large enterprise software implementation that is led by a Vendor, but the Department has technical responsibility for activities such as data conversion support, data cleansing, legacy system retirement, DevSecOps, security, infrastructure, and integration.

Promote Agile best practices, act as a change agent to foster an Agile culture and help teams improve their Agile maturity and performance.

Facilitate all Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives.

Collaborate with engineering, security, and operations teams to integrate an External Information System with on-prem or external systems.

Maintain and track progress in Azure DevOps Boards (or similar tools such as Jira, GitLab, etc.) to manage user stories, bugs, epics, and releases.

Coordinate and manage relationships with third-party vendors, ensuring contractual obligations and SLAs are met.

Assist teams on mapping technical and architectural dependencies, especially related to cloud, security, and infrastructure services.

Develop, maintain and execute risk management plans.

Responsible for ensuring policies and security practices are integrated into project planning and execution.

Support organizational change management (OCM) efforts by communicating effectively with stakeholders, managing resistance, and preparing users for technology changes.

Create and maintain comprehensive project documentation including charters, schedules, RACI matrices, and post-mortem reviews.

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, Business, or a related field.

Scrum Master certification (CSM, PSM, or equivalent) required.

Minimum of 10 years of project management experience, with at least 3 years in Agile/Scrum environments.

Proven experience managing large enterprise software implementations is required..

Experience building teams, defining effective organization structures, and organizing work to complete a scope of work is required.

Proficiency with Azure DevOps, Jira, or equivalent project tracking tools.

Large consulting firm experience is preferred.

Experience managing external vendors, including performance tracking and issue resolution.

Experience with compliance and regulatory standards such as NIST and FedRAMP

Excellent organizational, communication, and interpersonal skills.

Ability to work independently and drive alignment across technical and non-technical stakeholders.

Preferred Qualifications:

SAFe certification or PMP.

Experience working in government, public sector, or regulated environments.

Experience with compliance and regulatory standards such as NIST and FedRAMP