Director of Operations, Senior Living

Description
Wallick Mission : Opening doors to homes, opportunities, and hope.
Wallick Values : Our Values flow directly from our Mission and set the expectation for how all associates work together. These values are:

• Care
• Character
• Collaboration

Position Summary : In accordance with Wallick Mission and Values, the Director of Operations has oversight and accountability for the operations of a portfolio of Senior Living Communities to provide leadership and operational direction to a portfolio through key transitions and growth.
Qualifications Required :

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing or related field.
• 5 years of proven leadership experience in Senior Living operations to include Independent Living, Assisted Living, Memory Care
• Minimum 3 years of previous Multi-site experience managing independent Living, Assisted living, memory care or skilled nursing facility.
• Budget & Financial Management experience required
• Knowledge of state and federal regulations for assisted living and memory care.

Licenses/Certifications/Registrations :

• Licensed nursing home administrator; completion of Residential Care Administrative Course a plus.

Functions and Responsibilities:

• Responsible for overseeing the overall operations and/or development of a portfolio of communities including operational excellence, financial health, and regulatory compliance to ensure the community's services, amenities, and care offerings align with the company's standards and mission.
• Work with the leadership team in the Company efforts to achieve operational excellence and and provide quality service to residents to include maintaining the facility, providing excellent food service, engaging activities, and a caring nursing staff.
• Partner with development team to review proposed proforma, architectural design, staffing matrix, and licensing compliance for all new communities.
• Assist Marketing and Sales teams with budget and targets as well as strategies for promoting the community, building awareness, and increasing occupancy for all new communities.
• Participate in local community outreach and networking efforts to establish the community as a trusted resource.
• Foster partnerships with healthcare providers, community organizations, and other local businesses
• Develop and implement a comprehensive operational plan for new community launches, ensuring readiness for the first resident move ins.
• Develop and foster an inclusive and engaging work environment
• Hire, train, onboard and supervise a highly skilled and compassionate team, including administrative, care and support staff in preparation for opening new communities
• Partner with Construction team throughout the process and collaborate with stakeholders, architects, contractors to ensure compliant facility construction.
• Oversee the development of operational policies and procedures to ensure quality care and efficient operations.
• Ensure compliance with all state and federal regulations, licensing requirements, and industry standards for assisted living communities.

Physical Demands: Position requires work to be performed in an office setting. Extensive use of a computer, Keyboard, and mouse; requires talking, seeing, and hearing. Must be able to work in a fast-paced environment.
Work Environment : Work takes place in an office setting with moderate noise levels. Requires travel to and from external business activities as well as travel to communities in multiple states.