Chief of Staff

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Check out our investors and read more about us here.

About the role

The Chief of Staff (CoS) to the CEO is a trusted partner, strategic force multiplier, and do-it-all Swiss army knife in managing and driving the business forward.

This role focuses on partnering to set the strategic direction for the company, owning strategic projects, and being a key driver of operational excellence and alignment in the business, all while fostering seamless collaboration across the organization.

As a sounding board for the CEO and the leadership team, the CoS provides thoughtful guidance on new ideas, operational changes, and strategic plans. The CoS ensures that priorities are clearly communicated, challenges are anticipated, and initiatives are executed with precision and consistency.

What you'll be doing

1. Provide Leverage and Thought Partnership to the CEO
   1. Serve as a right-hand, “truth-teller”, and occasionally as a proxy for the CEO.
   2. Support and ensure desired outcomes are achieved for priority meetings both internal and external.
   3. Manage executive operations, ensuring the executive team is aligned and collaborating effectively.
   4. Keep the bar high on quality decision-making with strong process, data, analytical rigor, and first-principles thinking.
2. Own Company Operating Cadence and Strategic Planning
   1. Own the company’s operating cadence (“rhythm of business”), including company, leadership, exec, and board meetings, ensuring information is effectively communicated and stakeholders are aligned.
   2. Lead strategic and annual planning and ensure that strategic goals are translated into actionable and well-communicated initiatives.
   3. Regularly lead communication initiatives across the business to foster transparency, engagement, and alignment across all teams.
   4. Be a positive force for operational excellence and improving company and cross-functional velocity.
3. Serve as an Embedded Partner & Connective Tissue Across the Business
   1. Facilitate communication and collaboration across teams, helping to break down silos and encourage a culture of transparency and efficiency.
   2. Be an integrator, enabler, and embedded partner across the business - you understand how each team works together and can act as a glue between teams or step in to help drive on workstreams.
   3. Identify critical bottlenecks in the business that require unblocking and proactively troubleshoot, strategize, and implement solutions with key business stakeholders through end-to-end project management.
4. Own Key Strategic Initiatives
   1. Spearhead complex, critical, longer-ranging cross-company initiatives, particularly those that have no clear owner.
   2. Help fill temporary gaps by stepping in to own initiatives or functions.

Who we’re looking for

Qualifications:

1. 6-12 years of experience in operations, investment banking, consulting, or investing roles - strong bonus if focused on the financial services / fintech market.
2. Ideally at least 2 years of experience working in a high-growth, B2B software company.
3. Spikes in at least 1-2 non-P&E functional areas where you can be a particularly strong partner on (e.g. finance, sales, customer success, bizops, etc.).

Skills and Competencies:

1. Interpersonal and Relationship-Building Skills: A collaborative, team-focused mindset with a passion for building relationships and supporting high-performing teams.
2. Project Management: Strong project management skills with a track record for executing on strategic initiatives and delivering results, especially in a high-growth startup environment.
3. Strategic and Analytical Thinking: Highly strategic and analytical thinker who can think long-term while balancing day-to-day operational needs and seamlessly oscillate from strategic considerations to tactical execution. You are expected to have mastery of Alloy as a business and be a critical driver of the strategic direction.
4. Problem-Solving: You are a master problem solver. You constantly think five steps ahead, anticipating and solving needs before they occur with creative and practical solutions.
5. Communication: Excellent verbal and written communication skills, with the ability to influence and engage senior leaders and stakeholders. You have an appreciation for how important the details are in communication and are able to deliver accordingly.
6. Organizational Skills: Exceptional attention to detail and a strong sense of urgency. Even when there are numerous priorities, tasks, and deadlines, you’re not easily flustered. You can multitask and prioritize quickly, smartly, and based on the needs of the business and of leadership.
7. High Integrity and Trustworthiness: You are able to handle the details of highly confidential and critical tasks with discretion and ease.
8. A Positive, Can-do Attitude: You’re not deterred by minor setbacks and are able to swiftly overcome ambiguity.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

At Alloy, we strive to attract and retain talent with a total rewards program that is competitive with other organizations of our size and stage. We are committed to ensuring each new team member has what they need to be successful in their role with a balanced range of compensation, equity, perks, and benefits. We actively share our philosophy with employees, with the goal of fostering openness and clarity. Finally, we work to administer our philosophy and drive consistency in order to promote equity and monitor the fairness of outcomes.

This position has a salary range of $200,000 to $235,000. The base pay may vary depending on job-related knowledge, skills, and region. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs).

Benefits and Perks

1. Hybrid work environment: employees are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.
2. Unlimited PTO and flexible work policy.
3. Employee stock options.
4. Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options.
5. 401k with 100% match up to 4% of annual employee compensation.
6. Eligible new parents receive 16 weeks of paid parental leave.
7. Home office stipend for new employees.
8. Annual Learning & Development annual stipend.
9. Well-being benefits include access to ClassPass, OneMedical, and Spring Health.

How to apply

Apply right here! You've found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.