SVP Engineering Advisor Experience Technology Rapid Response Team

Why Should You Join the Advisor Experience Technology Delivery Team at LPL Financial?

At LPL Financial, we are on a transformational journey marked by a relentless commitment to innovation and excellence. Our mission is straightforward yet impactful: to empower financial advisors with the most advanced tools and insights, enabling them to offer personalized, efficient, and seamless experiences to their clients.

Central to this mission is our Advisor Experience Technology Delivery team, which is tasked with developing next-generation technology solutions that will fundamentally redefine the wealth management landscape. We’re looking for a senior technology executive to help lead one of the most critical transformations in our advisor platform: ensuring our systems are stable, scalable, and built to deliver a consistently excellent advisor experience.

As the SVP of Advisor Technology Resiliency & Experience Enablement , you will serve as a senior right hand to the CIO, helping stabilize and strengthen our advisor-facing platforms in the near term while building the systems and practices to reduce client friction and increase confidence long term. With that in mind, this role requires extensive experience in wealth management (or a related discipline), ideally including both product strategy and engineering experience. This role combines operational urgency with long-term strategy.

You’ll lead a tiger team of expert engineers and oversee a $28M investment portfolio focused on improving the advisor experience—eliminating friction, accelerating stability, and building confidence across the platform. This pivotal position sits at the heart of engineering and product strategy. As we make significant investments in our key technology assets and platforms, this role emerges as one cornerstone of our mission to revolutionize the way financial services are delivered and experienced by our clients. It's a chance to make a significant impact, not just within our company, but in the broader financial industry and the lives of our advisors.

Excited to learn more? If so, then this could be the role for you!

Job Overview:

In this role, you will act as the connective tissue across the organization, fostering relationships with internal partners across the entire value stream delivery to our advisors. This involves building strong partnerships, ensuring alignment, and driving collaborative efforts to enhance the advisor experience through seamless technology integration and delivery.

Responsibilities:

1. As SVP of Technology, you will be entrusted with a range of critical responsibilities that are pivotal to our mission and strategic outcomes.

2. Serve as the 'czar' for near-term stabilization of the advisor technology stack, with clear accountability for driving improvement in system uptime, performance, and end-user friction.

3. Lead and coordinate cross-functional efforts spanning engineering, infrastructure, product, support, and SRE to address the root causes of instability and system fragility.

4. Act as a central synthesizer of advisor experience data: integrating client feedback, field insights, telemetry, and incident learnings into a unified view of platform pain points.

5. Drive prioritization of both functional and non-functional improvements to reduce friction and improve advisor trust.

6. Lead a tiger team of expert engineers focused on rapid resolution of the most persistent and high-impact platform pain points.

7. Serve as the administrator of a $28M cross-functional investment portfolio dedicated to improving advisor experience and eliminating system friction.

8. Partner with delivery teams across the technology organization to ensure these funds are deployed against the most critical stability and usability challenges.

9. Partner closely with the CTO, who formally owns the enterprise resiliency program, and across the entire technology organization to ensure advisor needs are represented and urgent platform risks are addressed.

10. Own and evolve a stability scorecard and roadmap specific to advisor-facing systems and platforms.

11. Bring operational discipline, engineering fluency, and executive presence to represent this body of work with the firm’s senior leadership.

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

1. Minimum of 15 years of experience in technology and engineering, including architecture, cloud platforms, and solution delivery, with at least 5 years in senior leadership or SVP level.

2. Experience communicating with executive audiences.

3. Experience in wealth management, including delivery of solutions for financial advisors, firms, and institutional clients.

4. Experience managing large-scale cross-functional initiatives with both operational urgency and strategic impact.

5. Adept at operating across boundaries: between CIO/CTO, product/engineering, infrastructure/apps, support/field.

6. Experience translating technical data into business-relevant insight and action.

7. Experience in leading large-scale technology transformation initiatives, particularly in cloud-based environments.

8. Experience with leading successful stabilization efforts in complex, multi-platform environments.

Core Competencies:

1. Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.

2. Strong leadership and team-building capabilities, fostering collaboration and alignment toward common goals.

3. Ability to work in a fast-paced, high-growth environment with an agile and entrepreneurial mindset.

4. A constant learner, keen to delve into the latest technological advancements, modern workplace practices, and the finer points of digital transformation.

5. A commitment to promoting a climate of innovation and excellence, advocating for continuous improvement and the integration of technology to guide strategic choices.

6. Strong fluency in system resiliency principles, telemetry, observability, and service reliability engineering.

7. Strong experience with technology architectures, cloud solutions, and real-time processing use cases.

8. Passionate about creating technology experiences that earn user trust, especially in high-accountability domains like financial services.

9. Adept at seeing the big picture; a top-down thinker with the strategic agility to go both broad and deep depending on the problem at hand and the audience.

Pay Range:

$206,475-$344,125/year
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ('RIA') firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

1. Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team.

2. Limitless Career Potential: Your career at LPL has no limits, only amazing potential.

3. Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients.

4. Impactful Work: Our size is just right for you to make a real impact.

5. Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds.

6. Community Focus: We care for our communities and encourage our employees to do the same.

7. Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

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