Network Engineering Manager , DC Edge Fabric Engineering

Network Engineering Manager , DC Edge Fabric Engineering

Job ID: 2953512 | Amazon Support Services Pty Ltd

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a highly motivated Network Engineering Manager to build world class, scalable and fully automated Datacenter Edge Networks. Amazon Web Services ( customers demand high performance and reliability. As we expand at a tremendous rate across all of our services it is our responsibility to continually improve our level of network service. In this role you will look for innovative ways to automate, operate and scale our Datacenter Edge architecture. We are seeking an experienced Network Engineering Manager to lead a team of highly skilled Network engineers who design and fully automate next generation products deployed to AWS Datacenters globally.

You will be responsible for Network Edge products and their status which you will report to senior AWS leadership. You will be responsible for leading a team of 8-10 highly skilled Network Engineers with a focus on their development and career growth. At Amazon, we ask our managers to be strong leaders who are technical and can dive deep and get involved in resolving complex issues. Further to this, the successful candidate will have a track record in simplifying complex problems through automated and scalable solutions. If you are ready for your next challenge and to grow your career we would love to hear from you.

Key job responsibilities

Operational Excellence

As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes defining operationally safe processes, automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.

Technical Leadership

As a manager of a highly technical team, which has responsibility to build the Amazon global network, you will be expected to have a deep knowledge of your area. As part of your role, you will be required to review and approve network changes and processes for your team. Additionally, you will on occasion need to develop a detailed, low-level understanding of network issues that do occur and to be able to represent those issues at operational management review meetings.

Network Deployment

As a Network Engineering Manager, you are responsible to manage and coordinate resources to meet project milestones and build schedules for the design and deployment of network infrastructure into AWS datacenters. This includes high level and low-level network designs, planning, deployment build schedules and proactively working across teams to remove any roadblock to meeting deadlines.

Network Measurement

As a Network Operations manager you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best ROI. This includes measurement of defects, network capacity and cycle times with the objective to always improve.

Performance Management/Team Health

You will own all facets of performance and career development for your team. Regular one-on-one meetings with all team members are expected. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization.

Recruiting and Hiring

You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during on-site interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.

BASIC QUALIFICATIONS

- 8+ years in a technology role and 4+ years in a management role and experience representing your team/technical area to senior management
- 4+ years experience in a large-scale enterprise environment is required with experience in either a Planning or Network Engineering role.

PREFERRED QUALIFICATIONS

- Knowledge of major networking protocols, topology design, network hardware and device configuration. The successful candidate will have a proven track record of success in delivering complex projects, including coordinating and driving issues to resolution autonomously utilizing excellent project management skills.
- Excellent problem solving and troubleshooting skills.
- Must have the ability to contribute to and support long-term visions and direction regarding Networking at Amazon
- Experience in building and managing a team of strong technical people and prior ownership of the operation of a mission-critical team is crucial to success.

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.