Senior Product Manager (San Francisco)

Pay Competitive

Employment type Other

Job Description

Senior Product Manager - Guest Messaging

San Francisco, CA Product / Full Time / Hybrid

Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies is trusted by thousands worldwide and serves some of the world’s largest and most iconic hotel brands. Canary is at the forefront of providing AI-powered Guest Messaging solutions to the hospitality industry. With our innovative AI technology, we empower hotels to streamline guest communication, revolutionizing the way they engage with their guests. Our cutting-edge platform not only enhances the guest experience by providing personalized and efficient messaging, but also helps hotels optimize their operations and drive customer satisfaction. With our industry expertise and commitment to delivering high-quality solutions, we have established ourselves as the go-to provider for AI-powered Guest Messaging technology in hotels worldwide. As the Senior Product Manager for Guest Messaging, you will play a crucial role in shaping and delivering innovative solutions that enhance the guest experience and drive customer satisfaction.

Responsibilities

• Define and execute the product vision and strategy for the Guest Messaging feature within the Canary Technologies platform.
• Conduct market research and competitive analysis to identify market trends, customer needs, and potential business opportunities.
• Collaborate closely with cross-functional teams, including Engineering, Design, and Sales, to prioritize and deliver high-quality product features and enhancements.
• Gather and analyze user feedback, leveraging data-driven insights to inform product decisions and drive continuous improvement.
• Work closely with stakeholders to understand business goals and translate them into clear product requirements and user stories.
• Develop and maintain a roadmap that aligns with the company's strategic objectives and ensures timely delivery of product milestones.
• Monitor and evaluate key performance metrics, identifying areas for improvement and implementing strategies to optimize product performance.
• Stay up-to-date with industry trends and best practices, bringing new ideas and innovative approaches to the team.

Qualifications

• 5+ years of experience in product management, with a proven track record of successfully launching and managing digital products.
• Experience working in the hospitality industry or on payment solutions is highly preferred, but not required.
• Excellent analytical skills, with the ability to gather and interpret complex data to drive informed product decisions.
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Proven ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced, dynamic environment.

Benefits

• Health Care Plan (Medical, Dental and Vision)
• Paid Time Off (Vacation, Sick & Public Holidays) and Canary Days
• Stock Option Plan
• Flexibility to visit and travel to our offices (New York or Dallas)
• Paid Parental Leave
• Discount on Canary hotels
• A diverse, world-wide team

If you are a passionate and forward-thinking product manager who thrives in a fast-paced, innovative environment, and if you are excited about shaping the future of guest messaging in the hospitality industry, we would love to hear from you. Apply now and join us in revolutionizing guest experiences with Canary Technologies!

Please note that this job description is intended to provide a general overview of the position and does not encompass all responsibilities and tasks that may be required.

Canary Technologies is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.