Sr. Technical Product Manager (TPM) (San Jose)

Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity As a Sr. Technical Product Manager(TPM), your creative & analytical thinking and understanding of human behavior drive your need to fully define and understand the opportunity/problem space first before you conceptualize and design solutions. Our ideal candidate is a creative self-starter, with the passion, drive and focus to create a unique experience for our customers that they love. You understand that any new technology solution needs to be supported by well-defined processes and rounded up by a stellar service offering. To succeed you need to be motivated by putting your customers first; you understand what the customers need; and you do not rest until it is delivered. You are detail-driven, with a strong technical background and excellent problem-solving skills. You have a solid understanding of project management fundamentals (e.g. business case, risk management, schedule management, and negotiation). You are comfortable briefing senior leadership, even when you have bad news; you can communicate effectively with business and technical teams both verbally and in writing. In this role, you will… Understand customer needs, the competitive landscape, and technology trends, and use this information to define the overall product, service & support strategy. Be a rock star evangelist of scalable technical solutions and drive messaging with marketing, sales and other business partners. Provide guidance and drive cross-functional initiatives & alignment with key partner organizations (e.g., product marketing, sales finance, operations, and engineering teams) Provide analytical, strategic-thinking and leadership support that enables the executive team to isolate business issues; be proactive in providing recommendations for implementing solutions. Elicit requirements from internal customers (product management, operations, finance, sales, and engineering teams), synthesize and document them into epics/stories for the product backlog Clearly articulates and clarifies detailed business requirements that are intended for engineering and user interface design teams to build new software. Use your technical knowledge to work across various stakeholders and business functions to identify, define and deliver end-to-end technical business solutions that meet critical business needs Design the future-state that includes end-to-end business process flows, data flows and heat maps. Ability to do high-level system design and message flows to represent the implementation of the requirements Interface with various technology teams and business stakeholders to gather complete requirements and converting them to functional specs, prioritizing, and driving execution. Collaborates with business stakeholders and engineering teams to review designs, prioritize features, clarify scope, and negotiate trade-offs as required to meet schedule and resourcing challenges. Articulate business and customer value to development team and use it to guide prioritization Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently. Guide teams through changes in priorities and milestones at the direction of executive sponsors for your projects Assist the product, engineering, and scrum team during regular ceremonies: feature review, grooming, sprint plans and demos by being the voice of the customer and communicating the value behind each product and prioritization decision Work collaboratively with stakeholders to identify project objectives, scope, dependencies and risks for projects. Assist in identifying risks and leading mitigation strategies, communicating to teams and stakeholders. Effectively communicate the feasibility of requested deliverables and timelines to the Manager, internal Business, and Project Stakeholders. Ensure quality and completeness of the finished product by participating in user acceptance testing, ensuring that acceptance criteria are met. Participate in project communications, training materials, and business procedures /documentation Mentors and provides leadership to peers, and junior team members across the organization. In this role, you’ll need … At least 8+ years of equivalent experience in product management, consulting, or engineering 5+ years of experience in technical program management or similar technical leadership role 5+ years of experience with software development lifecycle from conception to delivery Experience overseeing roadmap strategy and definition · Experience with feature delivery and tradeoffs of a product · Broad technical breadth and depth including familiarity with software development processes, web services, and instrumentation. Sound like a good fit? Great! Click the Apply link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. About Align Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work. We respect your privacy. Please review our Applicant Privacy Policies for additional information. Global Diversity Statement: At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time. Equal Opportunity Statement It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire. Primary Location Base Salary Range: $165,198 to $194,500 USD Base salary ranges are a guideline used to determine appropriate pay. Placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For field Sales roles, the salary listed is the base pay only and does not include the applicable commission plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

About the company

Align Technology is a manufacturer of 3D digital scanners and the Invisalign clear aligners used in orthodontics.

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