Director of Business Development/Hospital Liaison (Chicago)

Director of Business Development/Hospital Liaison

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Summary

The Director of Regional Business Development/Hospital Liaison is responsible for overseeing strategic vision, operational marketing, customer relations, and management of census activities within the territory.

Essential Duties and Responsibilities

1. Oversee, prepare, distribute, and audit Action Plans for each building in the assigned territory.
2. Conduct monthly marketing meetings; update and share Action Plans accordingly.
3. Maintain knowledge of facility admissions requirements, services, and policies.
4. Develop and implement marketing programs to increase census and community awareness.
5. Assist in customer satisfaction surveys and departmental marketing policies.
6. Schedule quarterly meetings with hospital partners and develop physician relationships.
7. Organize physician roundtable dinners and identify specialty programs for each building.
8. Manage liaisons, referral logs, and field activities; develop relationships with hospital leadership.
9. Create census action plans and ensure proper collateral and equipment are available.
10. Coordinate with leadership to develop long-term census strategies.
11. Serve as liaison to staff and external professionals; perform other duties as assigned.

Qualifications

• Bachelor’s Degree preferred.
• 2+ years in a similar role, with success in relationship management and revenue growth.
• Excellent communication skills; ability to make presentations.
• Travel required within the territory.

Physical Demands

• Ability to move throughout the workday, cope with stress, and work independently.
• Ability to lift and move up to 25 pounds.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Hospitals and Healthcare