Manager Systems Engineering (San Francisco)

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Position Overview:
We are seeking an experienced Manager of Systems Engineering to lead and manage a skilled technical team within our professional services organization. The ideal candidate will have a strong technical background, proven leadership experience, and a history of managing teams in dynamic, multi-client environments. Preference will be given to candidates with experience overseeing Systems Engineers, Administrators, and technical support staff.

Job Description
Position Overview:
We are seeking an experienced Manager of Systems Engineering to lead and manage a skilled technical team within our professional services organization. The ideal candidate will have a strong technical background, proven leadership experience, and a history of managing teams in dynamic, multi-client environments. Preference will be given to candidates with experience overseeing Systems Engineers, Administrators, and technical support staff.
Location: This role is based at our corporate headquarters in Milpitas, CA, and will encompass responsibilities across three core areas:

• Team Management
• Administrative Compliance
• Hands-on Technical Oversight
  

You will collaborate with IT Consulting leadership, management teams, and clients to assess needs, define deliverables, and establish timelines. Your technical expertise will ensure smooth operation of hardware, software, and network infrastructure while addressing system issues as they arise.
Key Success Factors: Leadership, technical proficiency, time management, organizational skills, and the ability to manage multiple projects simultaneously are essential.
Core Responsibilities:

• Systems Team Management:
• Lead and manage systems teams in the USA and Asia.
• Provide performance assessments, coaching, and training.
• Manage team schedules, track billable hours, and ensure compliance with SLAs.
• Technical Responsibilities:
• Oversee system infrastructure architecture, virtualization, AWS, Windows and Linux servers, Active Directory, identity management, and security practices.
• Handle installations, upgrades, and configurations of hardware/software.
• Ensure system performance, data security, and disaster recovery operations.
• Resolve escalated issues and provide technical support to stakeholders.
• Administrative Compliance:
• Maintain local company networks and ensure systems comply with legal and company guidelines.
• Manage vendor contracts, software licenses, and IT budgets.
• Conduct regular audits of team practices to ensure operational efficiency.
  

Required Qualifications:

• At least 3 years of experience managing technical teams.
• Proficiency in system design, configuration, and analysis.
• Expertise in networks, cloud computing, Active Directory, and VMWare.
• Hands-on experience with enterprise storage solutions, Veeam backup, and Linux systems.
• Familiarity with Microsoft 365, G Suite administration, SSO/MFA integration, and AWS systems.
• Windows PowerShell and Office 365 experience.
• Strong communication skills and problem-solving aptitude.
• Bachelor’s degree in Computer Science, IT, or related field.
  

Additional Skills:

• Experience with MDM solutions (Workspace One preferred).
• Knowledge of email security practices.
• In-depth understanding of data governance, data center management, and network administration.
  

This role demands a dynamic leader who can navigate technical challenges while managing a diverse, high-performing team to deliver quality services to clients.
Company Description
ICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.
Please look us up at Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies. Please look us up at

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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