Chief Human Resources Officer (CHRO) (Chicago)

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About the Job

Metra is a nationally recognized commuter rail system serving the City of Chicago and surrounding suburbs. The system operates 242 stations on 11 rail lines and is the fourth busiest commuter rail system in the United States. Metra is seeking a progressive, innovative, experienced leader in human resources to serve as its next Chief Human Resources Officer. This position is a key member of the executive team and leads a comprehensive range of human resources services for a workforce of more than 3,400 employees. This person will lead all of Metra’s human resources programs including, but not limited to, talent acquisition and retention efforts, compensation and benefits administration, workforce/succession planning, employee development and equality and inclusion initiatives. All labor relations and collective bargaining duties are managed by a separate department.

Metra is a large, complex organization consisting of more than 3,400 employees of which approximately 2,600 are represented by 18 collective bargaining agreements in 14 unions. Metra has a diverse workforce and is committed to diversity and inclusion at all levels of the organization. Like many agencies, Metra also has an aging workforce, with 21% of its workforce eligible to retire as of 2025.

The position directs Metra’s full complement of human resources services. The department has an $8.4 million budget and includes 54 human resources professionals. Direct reports to the Chief Human Resources Officer include Executive Administrative Assistant; Senior Director for Organizational Development, Culture, and Special Projects; Director for EEO and Compliance; Director of Workplace Culture & Engagement; Director for HR Operations; Director for Compensation, Benefits, and HRIS; and Director for Talent Acquisition and Business Support. The Chief Human Resources Officer reports to the Deputy Executive Director of Administration.

Chief Human Resources Officer has leadership responsibilities that require compliance with all Metra policies as they relate to Code of Ethics, conflicts of interest, gratuities, revolving door prohibition confidentiality of information and compliance with federal and state ethics laws. Additionally, the Chief Human Resources Officer will foster a culture of transparency and act to ensure that employees under his/her purview perform their job functions with honesty and integrity. Strong business ethics must form the basis for all relationships with employees, customers, partners, competitors, suppliers, and contractual entities.

Candidates must have a bachelor’s degree or in lieu of a degree, any combination of education and experience that equals four years of human resources experience may be substituted for the required degree. In addition, candidates must have at least ten years’ experience in human resources management and seven years of supervisory experience. Possession of a master’s degree and SPHR or SHRM-SCP credentials are highly valued. Senior level HR professional experience in a larger public sector employer or public transit system preferred.

Starting salary range is $202,741 - $225,268, with expected starting salary of $219,774, depending on qualifications and experience. Excellent benefits package including pension, 401k and 457 deferred compensation options. Residency in the City of Chicago is not required.

Apply online immediately with a resume, cover letter and contact information for five professional references. First reading of applications will be July 14, 2025. Open until filled.

Please apply here: Careers | MGT (formerly GovHR)

Questions may be directed in confidence to Maureen Barry, MGT Senior Consultant, 847-380-3240, x116; or Ann Everhart, MGT Approved Independent Executive Recruiter, 815-451-4559.

Metra is an Equal Opportunity Employer.

Application deadline: July 14, 2025

Location : United States (Onsite)